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August 2024 by Jenifeer Duty
Brown auto will sell anything that is a lemon! I would never buy from them again! After a month my son’s motor was messing up and I called them to be told they would do nothing. I took the vehicle to Autry Morlan and found out the motor is shot and will now cost over 8700.00 to fix! Watch who you buy a vehicle from don’t buy from them they are shady and lying people!!! They buy from auction and resell after fixing small things to get by you! They will try and sell you anything!! Be careful!!
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July 2024 by Brandon
Bought a van from them last week. They were upfront about what they knew about the car and honest. Pretty hands off with letting me look it over, even raising the vehicle to see the underside and taking a wheel off. Had 30 mins to test drive which is about standard.There really wasn't any sales pitch, but all questions got answered and allowed me to form my own opinion without any sales games.
Bought the van for what I would consider a very fair price. I liked the fact that it was a pure sale without having to negotiate any fees and add ons. Very easy and laid-back sales process. Car was sold as is, so I can't comment on warranty, but it is offered by them if interested. After the sale, they were very responsive with questions and quick to get the title to me.
I would buy a car here again and would recommend.
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July 2024 by Yaszmin RODGERS
My 19yr old daughter purchased her first car here. On her own, a 2011 Chevy Cruz and so far so good. There were some minor things but that's expected with a used as is inexpensive ($5900) car. She likes it and is able to get to work and around, which is why we needed something reliable, inexpensive, and without major issues. Brown delivered and they were super informative and responsive to our needs. Love the front desk lady, and the mechanic. They were very honest about the issues the car had, and offered ways that they could help if any issues arise. Appreciate their honesty and we will be back. I have 2 more teenager. Lbvs!
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May 2024 by Bert Lawhorn
2nd time purchasing from them. Positive experience both times!
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May 2024 by Jeanne Payne
Very friendly very efficient had a little non essential problem and they were very fast to take care of it
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March 2024 by Keith Totty
Very honest about his vehicles. Very good quality for a really great price will have my business again
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January 2024 by Angela G
Horrible experience, was given false information about a vehicle I bought. He said it was a great and safe far. I had to have it towed not even 24;hours, he said he fixed it but I got stranded and had to get it towed again. He passed the inspection and I took it straight to ****************** and he wouldn't pass inspection. Breaks locked up, there tire issues and the back break light was busted. He lied to my daughter and I, hed rather put a life in danger just to make an extra buck. He took advantage of us because we were women and didn't know what to look for I just took his word. It's taken me 2 years to buy a vehicle and to start driving again. I had a horrible car accident hydroplaning into a semi and another vehicle leaving me with every bone in my body was broken I wasn't supposed to live but I beat the odds. And I'm not only physically messed up but mentally as well. And the owner knew my situation and still put me and my daughter in a dangerous vehicle. Now that I did have enough nerve to drive again I have a car that doesn't run. I think he should be liable for fixing the car or giving my money back. He's the most rudest owner of a business that I ever dealt with. I had a business of 25 years in the hairdressing field. I always treated my clients good and I treated then with the upmost respect. He doesn't need to be an owner, he took advantage of my daughter and I. I don't know how he can even stand himself knowing what he did to us. Do not ever do any kind of business with this lying *****. This is the truth about how I was treated and disrespected. He sold me a very unreliable car just to make a sale that's just repulsive and he needs to do what's right.
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December 2023 by Taylor Dugger
Polite sales lady with quality vehicles, fair and easy to work with. Great prices and policies. Perfect place to get a first time driver a car or a new daily vehicle for a great price.
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December 2023 by Linda Schlater
Bought a vehicle here and in less then a week completely out of oil, breaks were bad, tire had a slow leak along with some other problems with the motor and something else that nobody can figure out. I called them within that week and they didn’t even try to make anything right just reminded me it was sold as is. I would defiantly NOT buy another vehicle from these people. I do understand that as is, is just that but you would think that within less then a week they would had at least offered to take a look at it. I spend $30 every week or so on oil. This isn’t acceptable for things to go amuck that fast. BEWARE PEOPLE!!!!
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October 2023 by Jeff Ashlin
They know their vehicles, they fix them on site, people are friendly.
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August 2023 by Darrell Ray
Good service
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April 2023 by James Leeway
Will give you a bad car and charge you to fix problem they caused. Do NOT come here.
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June 2022 by Amanda Drury
Really satisfied. Very nice ppl to purchase a good used car from n will give a decent price on your trade.
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February 2022 by Pat Burks
Bought 2014 mustang found stabilizer link bad .Called Tommy an he said bring up there an had em replaced in hour .Great guy.
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December 2021 by Richard Tucker
Did not even want to give 1 star but would not let me leave it blank. If I say how I actually feel about Tommy Brown I would go to jail. Worst experience ever. Have stopped by, talked to his mechanic, woman in office, left messages. No response. Was told had minor wreck. Brackets and oil filter mounting plate welded. Leaks at least qt of oil a week, he said oil filter was loose, not loose welds so rough cannot seal, cannot fix. Rear break calipers only had 1 bolt on each side, left rear rotor so thin could not have turned, he just put new pads on and rotor ate them up in2 months. Broken motor mount. Power steering pump with wrong fluid(thicker so would work with bent rack and pinion). It has been a nightmare. Am not only one he has done this too. His brother is just as bad, MJ's auto. Have not found 1 person who got a decent vehicle. I could keep going but I have a bad heart and thinking about this causes me chest pains and my blood pressure goes through the roof. He has already cost us thousands of dollars but I'm not going to let him kill me too. Can't afford a funeral after this car. Nothing I can do about it no lemon law in Missouri but have given him multiple opportunities to do something or anything but not even a returned call or message. How they sleep at night is a mystery. This car was so unsafe and they knew it but just don't care. My grandkids ride in that car, not to mention my wife driving it. Thank God nothing happened to them. You can listen to me and believe me or not but nothing can change the facts. I am going to screen shot this and put on Facebook because I am sure this post will be removed