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August 2024 by Miley Rae
I highly recommend Tammy Moore, she was beyond amazing and I am so thankful I had her to help me through the entire process. Give her a visit, she's great and the rest of the staff was friendly as well!
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August 2024 by Jimmy Addams
Amazing service. We stopped in and everyone was helpful. Ended up buying a vehicle from them instead of another dealership based off of their service. I definitely recommend you try them out even if you are unsure.
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July 2024 by Tammy Brookover
This review is not easy for me to write because after buying my 2014 Chevy Silverado at Autry Morlans all my oil changes, tire rotations and service work has been done there. That is nearly 7 years of bringing my business to a company that made me feel safe. Sadly after recent events I will NO longer step one foot inside this service department!
Here is what happened… first off their help could use a course in customer service. Debbie has been there since the beginning and although she is NEVER very friendly she has never been overly rude either. However the same can not be said for Jessica! Unfortunately she lacks the skills necessary to assist a customer in a vehicle service department or the ability to handle scheduling concerns over the phone.
Problem #2 Now please note that I am writing this review not to be vindictive but so that hopefully the “owner” that seems to respond to the positive feed back will actually take this review seriously. My truck was brought in for its routine oil change and an inspection. Ladies, we know this is an area that we can be taken advantage of… hence my decision to go where I felt safe. The service department failed my inspection for a 3rd break light bulb ($50 bulb plus $50 labor is what they quoted me) this bulb cost me $7 and with a star bit was changed in 10 minutes. My thought was does that team think I am stupid? Apparently so because the second thing that failed the inspection was both lower ball joints of which I was quoted took all day (plus an alignment) to fix oh yes that was right around $1000. Once I left and wiped the “sucker” off my forehead I took my truck to 2 different mechanics that jacked my car up in front of me and done a thorough inspection of both lower ball joints. I keep my truck well maintained so I was not shocked when I was told by both places that not only was my ball joints great but my truck showed absolutely no signs of ware (especially my tires).
My truck will become legal without the dishonesty of Autry Morlan Chevy’s service department. Even though I do not spend thousands of dollars there, they did lose a dedicated customer that will be sure to let ALL her friends (especially the female ones) know this story and help them in anyway possible to find ANYONE else to do their repairs and most certainly their inspections. Let’s see if the “owner” will show concern about this review.
Tammy
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July 2024 by SHIRLEY CORLIES
They are all very pleasant & helpful. There is a nice clean & cool waiting room. The technicians do a great job & remember to properly reset all the settings afterward so that I don’t have to make a trip back to the dealership. They address any concerns I may have. Then as soon as my vehicle is ready they quickly check me out and I can use my rewards points to cover the cost of service.
Click to Copy
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July 2024 by Brenda Buchanan
Friendly folks down to earth cant beat them in service and in sell
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May 2024 by tj robey
Everyone was professional, answered all my questions, and made my truck buying experience simple!
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May 2024 by John Patterson
Good service and nice people.
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March 2024 by Ashlee Williams
For the amount of money we spent really unhappy with how things have went when I haven't had my son's car for 30 days and nothing is being done
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March 2024 by Tina Wiseman
Took my vehicle in for a repair for one issue came out with many more service lights on then what went in for. Won’t clear them either until I purchase what they believe the issue may be.
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March 2024 by Richard Ash
Service department took care of my truck with faulty injectors spot on. Great job and quicker than they told me it would be. Much appreciated!!
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March 2024 by Traci Childers
Excellent service. Tammy always goes above and beyond to make sure we get the vehicle we are looking for. This is our 3rd vehicle we have purchased from her and she never disappoints.
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January 2024 by Ellen Doyle
Nice people and great service.
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January 2024 by Holden Bess
This is the first time that I have used this dealership and I’m very happy without come happy with the customer service
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January 2024 by Daniel Kendall
Best experience ever purchasing a new vehicle. Eugene and team were a pleasure to work with. Very transparent and made the buying experience great.
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December 2023 by Brian Carson
Was not thrilled with service. Not alot of info was given as the process went on, but what really got me at the end was the price of service. Had a 10٪ coupon that I had recieved in mail. It cleary said couldn't use it on oil change or something similar or combine with other offer. But when you spend over 800 on a service and they decide that this coupon can not be used as well, to day the least it aggravated me. It should have been exactly what that coupon should been good for. They did correct the issue with the coupon after review was submitted.
