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“I walked in at least 3 other shoe stores before Tradehome Shoes, but none of them came close to the experience I had here. I didn’t get his name, but the employee working today 5/1/24 was SO helpful. He was the first one to be helpful to me all day. I generally knew what I was looking for (a running shoe), but he helped me narrow it down, explaining which styles in which brands would suit my needs. He was overall knowledgeable and very friendly. He even let me know another store in the mall that would also have what I was looking for if I wasn’t finding it with him.10/10 recommend and would return.”
“I went to this location and got the pleasure of interacting with Shae (sorry if misspelled). She was kind, courteous, efficient, and knowledgeable. It was very clear to me that customer service is her forte and that she really prides herself on creating a positive experience for her customers. This felt like a true customer experience rather than just merely a transaction.”
“Service is always great! I especially like to work with Cathy K. She is honest, interested in what I want. I appreciate that she suggests accessories. I am a 65 year old woman that works in a professional environment. I can always find stylish clothing that is suitable for the work place and still I can find fun things for the weekend. I love to shop their sales!!”
“Brady, was awesome. I have never been helped like that in a shoe store. Me and my fiancé went in there for some nicer shoes and he started helping right away. we both got 2 pairs of shoes and he did not seem frustrated or impatient one bit. he was very helpful when we had questions about the shoes, he had conversations with us and was very patient. we loved having him to help us and will be asking for him from now on when we go!”
“Great customer service. The staff was very friendly. I had a return that went smooth Jada assisted me with no issues at all. I will admit I thought I would have an issue because the item was purchased online during the mall closure. I bought another pair of shoes I had to return to kids footlocker purchased on the same Day. I returned to Kids footlocker in July, kids footlocker gave me all push back and didn’t want to give me my money back due to the time frame of the return. Thanks Champs and Jada for making my visit today seamless. I will most definitely return to this location for that alone.”
“I like to buy from Aldo it's my favorite shop the thing I love the most is the customer service especially Kayla she does her job properly and puts at ease the people who come to visit the shop so pleasant so open it's because of her that I come back every time thank you for hiring people as professional as Kayla thank you Aldo”
“Was shopping for a casual wedding outfit. Stylist Nikki picked out the best pantsuit that looked amazing! I got so many compliments on my outfit! Was affordable too.”
“I told Andre who works here what I needed shoes for and in his words he told me I needed something “Fly!” He took care of me for sure! Even though they didn’t have my size, he let me know who had them and where! Andre most definitely is a great employee and I pray he’s able to be elevated to the next level in his career! I know he will go far! May God bless you Bro and thank you for the blessings and well wishes you gave me for my business!”
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“I have spent years trying to find a comfortable shoe/insole, etc and even had a podiatrist make custom insoles. They hurt my feet- even when I was in bed my feet ached. He kept putting me in bigger shoes so the insole wouldn't bend. Eventually i felt I was wearing clown shoes. I then tried many different brands of shoe and insoles. I could barely walk when I went into your store. Ray Easterling at the Des Pere Mo store put me in shoes that nurtured my foot, comfortable, supportive and a size I wasn't swimming in. I went back because I felt they were wearing out and he fit me again. I then went hiking on a 3 mile "moderate" trail with a few 10% +grades and lots of roots and rocks. My footing was stable and I never had to stop to get off my feet. With shoes before fleet feet I would have been in pain trying to finish the trail. In short, I feel I can walk again and the shoes fit!”