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“I always drive to this store to have my packages delivered. they are the best in customer service that I have been in. I drive 25 minutes from my home to go to this store.”
“This UPS Store is always a pleasant experience. The employees are friendly and helpful and take care of you quickly. The owner is warm and always thanks you for coming in. I also appreciate that they are open on Sunday afternoons!”
“Best UPS store ever!!! Everyone who works here (especially my girl Priya!!) is exceptional! They are kind, caring, hardworking, and so incredibly helpful. It’s always a good experience going to them & I know I am in good hands!!”
“An excellent location for full array of UPS services. Clean, bright, efficient, and very professional. Amazon Returns are super easy here. The staff is stellar and turnover seems very low. So grateful this UPS Store is in our neighborhood. Thank you!
ACCESSIBILITY PERK: If you speak ASL, so can they!! ?”
“I will NEVER shop at Home Depot or Lowe’s again unless I’m forced to for some reason. Schnars has 10/10 customer service. Let me tell you about my great experience.I needed a new weed eater so I walked into Schnars. I was immediately greeted by a gentleman who I believe is named Jacob. Not in an aggressive sales way, but more of a helpful greeting.I set my sight on what looked like a pretty good deal, but was kindly directed to an even better deal which would save me money and get me a blower, weed eater, and 2 batteries for a great price, which turned out to be an obvious choice. They threw in a free Echo hat just because they are nice . Honestly, I needed another hat, so I was happy.Turns out I forgot the second battery that came with the set. A few hours later I was SHOCKED to see that the same gentleman showed up to my door step just to personally deliver the battery to me. Who even gives such great customer service anymore?Anyway, I felt compelled to leave this review because I’ve now been there like 10 times and have had a great experience each time.”
“I like this store, it is my regular store.
Everyone is always nice when I ship back to Amazon or if I'm picking up a print order.
I believe their print prices are the cheapest ones I've found around Fenton.
Years ago we had a small problem, but it was quickly found out and fixed.”
8AM - 6:30PM
87 Grasso Plaza Shopping Center, Affton
Shipping Centers
“Adore the crew here. My partner and I have a P.O. Box here, even tho we moved a bit farther away from it, we can’t bring ourselves to leave this location. Always helpful. Thank you!”
“the Staff in this place is the most friendliest USPS workers that i've ever met. Especially to their manager Cheryl Thanks for your Awesomeness Cheryll and others too”
“Sepi was MOST helpful to me. She walked me through all of the things I needed to accomplish with patience and a smile. I also observed Sepi take each customer and help them with a cheerful voice prompt and patient service. Thank you!”
“Beth and Kayla were awesome. I was having a problem with the shipping label to return an item to a certain company and Beth and Kayla were most empathetic, helpful, patient, and efficient in guiding me through my situation. Please reward these ladies for their excellent service! They were most conscientious and concerned in help fixing my dilemma.”
“I had great interactions with the employees. They were very helpful and friendly. They went above and beyond to address my concerns and with handling the bulky items that I was shipping.”
“I was a little wary given some reviews I've seen for other UPS Stores, but I had a really pleasant experience. Went to drop off some Amazon returns and was in and out in probably no more than five minutes, and the clerk who helped me was very friendly and personable. Will definitely use this location again in the future.”
“1st time here! We came on a Sunday morning around eleven and it wasn’t busy at all. We was in and out in less than 5 minutes. I just needed to drop off some Amazon packages to go back to them. Quick and easy.”
“I've been employed by USFI for 6 months now. It has been a great experience. I have had the pleasure of experiencing extreme growth within the company. Their commitment to the company's they serve is like no other. They're continually implementing productive processes to ensure they maintain a successful relationship with their clients. They've worked hard to ensure they are maintaining a positive environment for their employees. I'm very proud to be part of the USFI team.”
“Staffs are friendly and well experienced. Explained the questions asked to them. Offered additional packages whether I might needed and I asked some explanation they did.”
“Very pleasant and professional interaction with the employees working today. (Every time I have visited this location they have all been nice and helpful.) ..It’s hard to find good customer service these days, and these guys have it!”
“I know there are many UPS stores but the one on Clarkson Road is amazing the people are so friendly and fast and if you wanna have a quick conversation to open to having one too. They're very reliable and I enjoy going in there with practice all the time and then make sure I get a receipt every time. I recommend this UPS store to anybody in the area!”
7:30AM - 6:30PM
101 W Argonne Dr, Kirkwood
Shipping Centers
“Absolutely the only ups store I will use in the area. They are super helpful with every single detail. Always package perfectly and I get compliments on how well my items are packaged. The best place to ship hands down. They don't over charge for everything like other places, even other ups stores charge a ridiculous price for the simplest things. This UPS store is the best and doesn't try to squeeze every penny out of you. 5+stars”
5:30AM - 9:30PM
9813 Air Cargo Rd, St. Louis
Shipping Centers
“My local branch is great, but God forbid your freight goes through Midway. I ship NFG, and get 4 shipments per week on average, and my fish shipment was missed in Midway. There were 6 flights following the flight they missed that the order did not get on before getting on one that landed after they closed. When you ship NFG, this is supposed to be guaranteed or your don't pay. I called corporate in Texas and was told to kick rocks, they are not honoring this, as they don't have as many flights. What a joke! Any excuse to not live up to your obligation. Very frustrated with the way they treat customers.”
“Trey was so incredibly helpful. I walked in needing a box to ship off an item and expected to just need to figure it out on my own, but he noticed me looking at the options and recommended the best packaging for my needs. What i wanted wasn't available at the front, so he went out of his way to look in the back for more boxes. Proceeded to package everything up for me, including tape, label, and all! Very friendly, very quick, very efficient.”
“Zac and Dave are great as are the other employees. They do all my color printing. I used to work at a similar place called PostNet. And it is hard to be on your game all day every day. And with work force shortages I feel they do a great job!! Thanks guys.”
“I’ve used this location for multiple shipping orders and all staff members have always been friendly and helpful. I also recently had many items printed for a wedding. Chad went above snd beyond to help make sure everything was exactly as expected. Other team members were also helpful and met or exceeded due dates for the materials. My go to location!”
“I’m unsure of this associates name, he has a mustache and brown hair, but he was so helpful and kind. The transaction was short but I can’t help but appreciate someone who was so kind and fast with their work! 10/10”
“This is a great FedEx location and the people are very friendly. I do recommend this FedEx location because they do help you even if you don't have a box but I just had to mail something it was quite easy but I made it in five minutes they were going to close and I made it by five minutes. That was a great experience!”
8:30AM - 5:30PM
1015 Grupp Rd, St. Louis
Shipping Centers
“There are other post offices closer to my home, but I choose to drive a little further to use the Des Peres facility. The staff there have been much more personable and helpful than other post offices. As others have shared, Dottie rocks passport renewals! She carefully reviewed our applications today, stapled our checks to the appropriate spot on the form, and told me when and how to check on the progress of our renewal. Thank you Dottie!”
8AM - 6:30PM
9051 Watson Rd, Crestwood
Shipping Centers
“Consistently Exceptional Service - A Must-Visit UPS Store
As a customer service professional, I'm blown away by this UPS store's transformation. My last two visits were outstanding, each time with different staff members. The improvement is night and day compared to before. It is clear the new ownership is not wasting time making improvements!
Key points:
• Highly competent and friendly staff across the board
• Effortlessly handle complex tasks
• Service quality far surpasses other UPS locations
• Clear investment in excellent hiring and training
I have been to this location and several others in the area and now I’m a loyal customer to this location because of their top-notch service. Whether you're a regular shipper or need a one-time solution, this store sets the gold standard. Don't hesitate - this is the UPS location you want to visit for all your shipping needs.”
“David and Terrance gave great customer service today! I had ordered some enclosure cards for work through Canva, and there was a miscommunication from Canva and although we paid for envelopes, our need for them wasn't communicated to the FedEx team. Without missing a beat, David went to the back and grabbed them for me without any issues. Thank you for the help!”
“I frequent this location often and everyone is always helpful and they get the most effective way done. Sam helped me with my son's birthday invitations today and they were a hit with the class!”
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“I had a large item to ship & went to this UPS store and they were so helpful and nice! It was spacious in this location as well, I ship a lot for my business & this was one of my most pleasant experiences. Everyone was so nice. Highly recommend this location.”