Nordstrom in West County is an upscale clothing store offering an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products. Customers can explore the latest trends from top brands and enjoy the convenience of services like in-store pick-up, gift boxes, and gift packaging. The store is known for providing personalized services such as styling and alterations, ensuring an enjoyable shopping experience with exceptional customer service. Many reviews highlight staff who go above and beyond, offering knowledgeable help with products like fragrances and cosmetics, and providing samples. Several customers reported excellent service with specific tasks, such as handling an online return or expertly helping to find a correct and comfortable bra size. In another notable instance, a salesperson ensured a customer received the correct size of a needed item by personally delivering it to them the next day. However, experiences can vary. One customer found the inventory lacking for certain items like children's Uggs and encountered an employee unfamiliar with the process of ordering different styles for delivery, which led to frustration. Despite this, the store is frequently praised for its attentive and helpful staff.
Super helpful, great service, great tuxes, and super friendly staff. Highly recommend
April 2025
I went in to get cologne with and Kate was absolutely amazing! She knew every detail about each fragrance that was asked about and had great recommendations. She also made sure to leave us with a few samples and was very kind and clearly knew what she was doing!
March 2025
This place is so fun. This is the number 1 Nordstrom in St Louis. I will go back
