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“Very professional and welcoming branch of JP Morgan chase. The staff greets you warmly once you step inside the building and I never had to ask twice for my business. They always have a good knowledge of your banking issues.”
“I don't know who the woman was that waited on us in the first drive thru window today, but she was absolutely amazing and so kind. Amazing customer service from her. Thank you for that!”
“The associates at the Barrett Station road are not only friendly but efficient. Emily Buehler the Director has no peers in her position as a caring and get the job done manager.”
“Regions bank always delivers on excellent customer service. They have very good CD rates and keep me informed. I have banked with them for years and have always been very happy. They value you as a customer.”
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“Today was my first visit to this bank. They had advertised attractive CD and Money Market rates. I was immediately greeted when I entered the bank and directed to a Personal banker to discuss possibility of opening a new account. The Customer Service Representative was Jen F. She escorted me to her office for a private conversation. I appreciated that as I do not feel comfortable asking questions and discussing financial decisions at a Teller window! In fact, when I arrived there I was not sure that I would indeed open a new account as this was an unfamiliar Bank to me. Until I met Jen F. She was absolutely professional, knowledgeable, attentive, and actually "Kind"!!! Since this was my FIRST visit there, I spent over an hour with her and NEVER felt rushed. I was reassured that my new account was FDIC insured. The origin of the Bank was even explained to me. ALL of my questions were answered and any concerns I had initiating an account with a bank new to me were addressed. I am now a NEW customer of M1 Bank and very satisfied with my decision to open a new account there. By the way, since the building used to be a chocolate shop, they offer you chocolate candy and a complimentary cup of coffee or water! Very pleasant atmosphere. When I completed my business there, I left feeling like Jen and M1 Bank were no longer strangers!!!”