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April 2023 by Alex Munguia
After just purchasing my first home, I cannot imagine a better mortgage banker than Brad Porter. Brad is one of the most intelligent, professional, quick-to-respond, and helpful people I've ever met. I cannot stress how easy he made the process, and saved me from so much stress of going through this long and intimidating process.In terms of Flat Branch itself, they offered me a great rate and their app makes it very easy to stay on track with the process of purchasing a home! Highly recommend.
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November 2020 by Ann Mehan
I appreciated that I was able to complete the paperwork online and even closed my refinancing at home. Bill Seek was always efficient and professional by answering my questions swiftly and accurately. I would not have received that kind of service at a large banking facility. Trust me I know from experience!
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November 2020 by Jeffrey Griffin
Anyone looking for a fantastic loan officer who is easy to understand reliable and really does put your interests first should use flat branch home loans and michelle willer second time i have worked with her and i have to say there is nobody better!!!
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October 2020 by DW S.
Michelle helped my wife and I with our loan (2.5%, 30 yrs, btw). We were buying from out of state, so we really needed a loan officer who knew what they were doing and would respond to our questions quickly and with correct info. Michelle was fantastic, and we were lucky to have her as our loan officer during such a crazy market.
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August 2020 by Tanya Bausback
You just cannot get any better than Michelle Willer and her team! As a real estate agent I have worked with many different lenders but she and her team are by far the best. Smooth, flawless transaction from start to finish. Frequent, clear communication throughout the entire process. Highly recommend!!
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August 2020 by Jennifer Ablan
Michelle Willer and her team are a pleasure to work with. Great communication and professionalism throughout the process.
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August 2020 by Jason Rennegarbe
Everyone was professional and knowledgeable. It was an easy process. Would highly recommend and use Flat Branch again.
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June 2020 by Cat B.
STAY AWAY from this company!! First off we were not there client but the buyers of our home were and their loan officer put wrong date down for closing and we were not informed until 5:oo pm the day prior to closing and we then lost our 875.00 deposit on our movers and my husband then had to take off a Saturday because that was the next available day we could get the movers to move us which cost us loss on his pay on a Saturday and then the house we moved into the electric was turned off on the day we were supposed to be moved in and the refrigerator freezer defrosted and ruined the hardwood floor. This company refused to give us the 875.00 we lost in our moving deposit!. They said we should of handled this the day of as the buyers were the ones to be responsible for any reimbursement. But yet we would not of known the other damages the loan officers negligence caused. They clearly don't care about responsibility! Or making things right when they make a mistake!!! I will tell everyone I know about this as there are so many of these companies and this one is not a an honest one so take your business elsewhere!