9:30AM - 9:30PM
12129 Manchester Rd, Des Peres“I had an amazing experience at Nordstrom West County. My sales person‘s name was Teresa. I rushed in needing an outfit for the next day for my companies retreat. The jeans I wanted to purchase were one size too big and the size I needed was on the mannequin. I came later in the evening and so I was told no one could take the jeans off of the mannequin because of insurance reasons. I was very disappointed and upset and went ahead and purchased the bigger size because I needed them for the next day. To my surprise, Teresa called me the next morning and told me that she was going to drive the jeans to me that were the size that I needed. So that morning she met me at my retreat and brought me the correct size to exchange for the larger size. She went above and beyond for me and these days that’s not very common! Thank you so much to Theresa job well done Nordstrom‘s West County. ???”
“I really like Penney's, they have a good selection and good prices, even though like everyone else there's not enough help. However, a recent experience ordering made me think I never want to order anything again. I ordered two pairs of men's shorts that were supposed to be shipped to the store. That was on July 2nd. Two weeks later I'm still waiting and have heard nothing. I called the store once, and they said that they would check into it and get back to me. Didn't hear anything, so I finally just went over to the store to see if they had any in the store. Turns out they had a table full of them. I went ahead and bought two pair, though they're $6 more each than they were online. Called again, asking if I could just get a price adjustment, but she told me I have to go to the store to do that. No one ever told me why on earth they didn't ship them to the store, but it's been annoying and I could have had them all along. I'm usually not an online shopper anyway, not sure why I ordered them but I guess it was because of the sale. I'm thinking I probably won't do it again.”
“Nancy Saracino has been my stylist for years. My hair is long and hard to perm but she does an excellent job every single time. She is very attentive to detail and knows her craft well! Thank you Nancy for your expertise! If you need a stylist, ask for Nancy!”
“good pricing and i had some great finds!! employees were moderately friendly, but not a problem to me. it was a bit unorganized in there, especially in the skin/body/hair care sections, but nothing crazy or off putting. i would definitely go back!”