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August 2024 by Tim Dugan
Ok so I’m still not 100% happy with this place but I have to give a Five Star to Tammy for helping with my cancelation of my extended warranty and taking care of my emission inspection (why wasn’t I told this was needed when I bought it, oh because Petus brought in a bunch of out of state gypsies that were there just to sell cars. Probably didn’t have a clue of Missouri’s laws.) and finally Tammy helped me get the vehicle licensed. We will leave out that nobody contacted me regarding the lien waiver they needed after the gypsy called me the Monday after the sale and I told him I didn’t have one. The Civic was 20years old. Service, now that’s another story. Randall gets a five star plus. Very easy to work with, great bedside manner so to speak, I’d say went above and beyond. The emission inspection failed on the first try. Apparently you have to drive it for it not to fail. Mind you this is a 2021 with 27500 miles on it. Again why wasn’t this taken care of at the sale. Sales team gets a negative 10. When the emission inspection occurred Randal found that there was a recall on the clutch. They delivered as promised. When I went to pick it up. It wouldn’t start. Randall took care of that too. I’d been having trouble starting it if I didn’t start it every day. Funny how that got by the sales team. I’m calling BS on that. Finally we have one more road to travel . Some guy named Brent seems to be ignoring what was promised. I called them 6 weeks ago to remind them of what they promised. Well they will give me some windshield that is sub par but he doesn’t seem to think he needs to call me to discuss this so he gets a negative 50.
If you read my reviews you will see I don’t give out random cry baby reviews. But Petus has yet to earn my respect beyond their service team who I’m very happy with.
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August 2024 by Alec Sebastian
Alan took care of me and got me in the ride I needed
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August 2024 by Chris Steib
Service dept is terrible! Took out Jeep up there for the dreaded “wobble”. Still under warranty. They said they couldn’t duplicate the action, although it’s been determined to be a front suspension problem, and charged us to do NOTHING. WE had to call them for an update after waiting 5 days to hear from them.
No communication from the service dept.
Incapable techs.
Will never take out vehicles there again.
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August 2024 by Gold Jackwagon
Shout out to Alan for all the hard work with getting me into my new 2025 RAM 1500 Rebel. Thank you again and couldn't be happier!
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August 2024 by Bandana Chick
Shop local-JEEP JEEP
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July 2024 by Jennifer Combs
I definitely would recommend DeSoto Pettus and their sales team to my family and friends. Jimmy went above and beyond to help me get into a beautiful Jeep Cherokee. Alan was very helpful and informative. Great team!
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July 2024 by Jason Friedmeyer
I had my eye on this truck for awhile. I decided to stop by and check it out after Wyatt posted it on Facebook. Wow what a nice truck, I had to have it. Thank you Wyatt and the rest of the team at Pettus for making it happen. I thought I would never be in such a sweet truck
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July 2024 by Erica Friedmeyer
Wyatt & his crew (Brent & Melissa to name a few) were absolutely amazing & super easy to work with! Highly suggest purchasing a vehicle from Pettus in desoto!
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July 2024 by Michele Johnston
The saleslady that I spoke with was very friendly and helpful.
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June 2024 by Sarah Beck
Kelly, Randall, and Nathan, in the service department, were very accommodating today. I recently had an issue, with Cassandra in the service department, but the team went above and beyond to make sure I was heard and taken care of! Also, a huge thank you to Melissa for meeting my needs and doing a wonderful job! Thank you four, so much!
Also, I wasn’t able to give Alan, in sales, a review when I bought my vehicle. Just wanted to make sure everyone knows he is a great guy to deal with! Very down to earth and helpful.
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June 2024 by Jeremy Michael
First off, I have to say, this is the friendliest mopar dealer in the area for service. Kelly was amazing, friendly, high energy, and very accommodating getting my truck into the shop. Cassie went above and beyond to make sure all my issues with my ram were addressed. Even though she is new to the dealership just like me, she was more dedicated to her job, very understanding about the situation, and extremely knowledgeable about problems within the mopar line of cars. She knew some of the problems before I even told her. Keep it up. Jason is always very friendly and helpful when checking on status. I haven't had much chance to work with him, but I'm sure he is the same caliber as the ladies. And I can't forget Jeff Elliott keeping things running like a well-oiled machine.
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June 2024 by Scottie Morris
Ratings mainly over their body shop. It is the worst body shop. I think I have ever taken a vehicle too from not getting the paint to match to putting scratches on other parts of your jeep that didn’t have scratches to putting jeep decals back in the wrong location after you paid for the decals, they didn’t even put in the right spot like they spun around in circles and landed is where they put them to so much overspray all over everything even the tinted windows inside of the vehicle. This place is lousy terrible and shouldn’t have no business painting anything… I would suggest going to a preschool and giving them a rattle can of paint and let them paint your vehicle rather than going to this place
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June 2024 by Noah Belleville
Jimmy is very helpful
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June 2024 by Jordan Gibbs
Came in looking for a new car and worked with Devan! He helped me find the perfect option and will hopefully be back soon to purchase! He was very knowledgeable and helped out a lot!
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June 2024 by Starnesteam Realty
While I did not end up buying a car, because I typically can't make decisions very quickly. My experience with Devan was great and find his sense of humor makes the car hunting process pleasurable. When I do decide to finally make a decision, I will certainly keep Devan in mind
