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“The management and employees here are awesome! They are genuine and caring and very hard workers. Highly recommend, they fixed my phone even though there were many issues with it.”
“Kat, cassie and Johnny. All three worked with me over 2 visits. Beyond getting me the best possible deal, they all took the time to get to know me. I learned about each one on a personal level and really enjoyed our conversations. The people here have always been very genuine but these 3 are outstanding.”
“We’ve been taking our home & personal computers to DD for maintenance and repair issues for several years. Matt and his group are always prompt, friendly and efficient and their charges always seem very reasonable. We’ve had only positive experiences with them.”
“Phone screen went completely black. Thought I was going to lose EVERYTHING. Not only were they super helpful, but they were quick and efficient as well. Got me fixed up like new in just over an hour. I've never had a phone repair go this smooth in my life and I've been carrying a cell phone for over 30 years.”
10AM - 7PM
2005 State Hwy K, O'Fallon
Mobile Phones
“we walked in and about 5 other families came in. Chris was the only one working and did an amazing job! He communicated with everyone while working with us and another family by himself!”
“Mattie Q was very helpful and patient. Picking out and programming new phones is not my favorite thing to do. She made it a lot more pleasant. She clearly has a lot of experience, and explained everything thoroughly. She went out of her way to make sure we had all the discounts applied. She got everything squared away, very happy with the phones.”
“Best experience at this location. The rep was amazing. He was so patient working on transferring the data from my old phone. I've never had this level of service during any other visit at an att store. He was professional, kind and knowledgeable. What more could you ask for!”
“The young lady that helped me at the store was very professional, very helpful and Answered all my questions to the best of her ability and she couldn’t answer. She reached out and got me the answer that I was looking for and very thankful that she was there to help. I would suggest this for anyone she’s very good at her job her name was Bridget.”
“Samantha noticed that I did not receive the proper credit on my new Samsung Android phone that I purchased in September 2023 when I came in to pay my bill. The organic value was accepted on trade in not the promotional value. She put me in touch with a Verizon representative that fixed the issue and my account will be credited. Samantha was GREAT!!!!”
“Kyle was extraordinarily helpful and informative. Helped me to get the phone plan that I was looking for, very professional and succinct, not to mention friendly. It was a pleasure being assisted by you!”
“I have been coming to this store for many years! They are fabulous about getting us taken care of quickly and are great with my dumb questions. I can’t wait for the new iPhone release!”
“Gannon was awesome , it was a stressful situation as I had damaged my phone while vacationing in Mexico. Gannon was very helpful and made the process incredibly smooth. So much so I had my wife go up shortly after and get a new phone as well. Props to Gannon in a world where customer service is all but disappearing! Thanks so much! -Jeremy Chamberlain”
10AM - 8PM
8634 Mexico Rd, O'Fallon
Mobile Phones
“We had an issue with an employee at the Wentzville, Mo. store so we went to the corporate store in O'Fallon, Mo. and talked to Eric, he was so helpful and took care of the problem. So from now on we will be going to the O'Fallon T-Mobile corporate store. Thank you Eric.”
“I had the best experience at this location! The sales associate (I forgot her name ?) that helped me was AMAZING! She was so patient with me, nice, and informative as I tried to get my new phone switched over from my old phone carrier to Verizon. We even got to know a little bit about our families as we waited for some updates. ?”
“Had something wrong with my iPhone and stopped in for advice. I was greeted with a smile and had short wait. While my issue was not resolved it was not due to the nice effort of the associate.”
“Judy was able to get my phone straightend up since our acct didn't migrate. Now I'm able to leave an awesome review not on wifi. Thank you Judy you're awesome I'm gonna enjoy using my mobile data forever”
“What a great target I love that is smaller and not like a really big target. I feel like it's more personable. Everything is neatly tucked away and it's easy to find everything.The dollar spot is right when you walk in, and very well organized. The customer service area is so friendly and also right when you walk in which is great because at some locations, it's all the way in the back of the store .The store was very clean throughout. There was no trash debris anywhere they take very good care of the store.”
“I bought a new phone on Amazon, went to a store in San Francisco, and they inserted an incompatible simcard. I didn't discover this problem until I was in St. Peters. This store replaced the simcard for free - with no trouble whatsoever - and made sure my days-long-ordeal attempting to activate my new phone would prove a success. I am very grateful for their help.”
10AM - 8PM
6215 Mid Rivers Mall Dr, St Peters
Mobile Phones
“Stopped in here to see if someone could block the random text messages I had been receiving for 2 days. First person could not help, and suggested I see Geek Squad at Best Buy. I asked to see manager. He figured out the problem and resolved it for me in about 2 minutes.
Restored my faith in T-Mobile.
THANK YOU, DOUG, Manager.”
“Great experience. Friendly and knowledgeable staff and we were the only ones there, perfect timing! Sometimes it is a lot of fun to go browse and upgrade or even switch to new service, and sometimes it just needs to be done. This is a great place to go either way!”
“Super helpful, awesome customer service from this location!! The whole process switching phone providers was simple and fairly fast. They have great quality phones and cases that actually fit the phones sold. 10/10 would recommend.”
“Went in, he pulled up my act, received new part and done in less than 10 min. However, they could have pointed out that my spectrum is and password for the connection changed. I kept trying to connect with current info and found out 45 min later, needed to use new info on wifi box.”
“I was so lucky, walking into Spectrum at THF, when Michael Bouvatte assisted me. I am one of the least savvy tech people you'd ever meet, and thankfully Michael was helpful, patient and kind. He thoroughly explained everything and guided me through the best service match for me. He provided one of the best customer service experiences I have had in quite some time and I will forever be grateful. Michael is certainly a valuable asset to this company!”
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“Love the customer service. Lamaya was the star player and really was helpful. Zack and Sean were really patient and helpful as well even after the store was closed !!! Love ya for the help”