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July 2024 by Mekell Batee
y'all cant answer the phone for Nothinggggg. Been calling all DAY and nobody will pick up the phone, great customer service!
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July 2024 by Sam Hayes
Matt was fantastic! Very friendly and knowledgeable! Introduced me to asurion option to protect my phone! Highly recommend him and the Festus team!
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May 2024 by Angela Quigley
Thank you to Stephen!!! He was so helpful. My phone was not activated correctly. He was able to manage my issues and another customers issues while making me feel confident he was getting it taken care of!!
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February 2024 by Diana Johnson
Big help that day thank you
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February 2024 by Jason Abt
Kota was very helpful and very nice
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February 2024 by Wade Hahn
Matt helped get my hot spot set up. Super helpful definitely recommend
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January 2024 by Alicia Wessels
Kota was very friendly and helpful! I’d recommend using cricket for your cellular needs!
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August 2023 by Sarah Taylor
Great management and salespersons.
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March 2023 by Catherine Kuhn
Buyer beware!! Employees here will sell you extremely overpriced accessories without telling you prior to your purchase that they are not returnable!!! If I had been advised of this I wouldn't have made the purchase. I didn't know until I attempted to return the items, unopened, with receipt from the day prior and was refused, even after explaining I was not told that prior to purchase. No attempt or even an offer from the employees to contact a manager and possibly make it right. I was going to purchase a Hotspot from them but now I won't be setting foot in thier store and I recommend you don't either, and if you do, be extremely careful before making a purchase.
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March 2023 by Thomas Pryor
Stopped by and worked with Allie. She was able to get me into a new phone and helped me save $30 a month on their acp program. Thanks again Allison!!!
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March 2023 by Ralph Todd
Always glad to have the girls at the Festus store. Go in and see Allie and she will help ya out!
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September 2022 by Avery Gardner
I like Cricket they have good plans and phones for lower price than most.
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August 2022 by julia marshall
JT and Jason are the best. Great service and awesome patients with all of us that know nothing about a cell phone. These guys deserve a raise after dealing with us. Your both the best !!!!!!!!!
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August 2022 by None Ya
The lady was very sweet and helpful. She multi tasked and took care of me and another customer at the same time with high quality customer service
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August 2022 by Ernie Pruneau
The crystal city store has been a blessing to a guy who knows nothing about the cell phone world the staff here has not only been professional but very personal and friendly
Jason and Erica are amazing keep them here or I would be lost kudos to them
