Plaza Infiniti is a premier Infiniti dealer located in Creve Coeur, serving the greater St. Louis area with a focus on sales and service. Customers consistently report being treated with respect and professionalism by the friendly and knowledgeable staff. The service advisors, particularly Matt and Dan, are highlighted for their courteous and attentive service, contributing significantly to a positive customer experience. Many reviews emphasize the inviting atmosphere and the staff's commitment to ensuring client interests are prioritized. However, some feedback indicates a recent decline in attention to detail during service. One customer expressed disappointment over a lack of thoroughness, such as not vacuuming the vehicle or using protective mats. Despite this, Plaza Infiniti has shown responsiveness to customer concerns, with staff reaching out to resolve issues and improve service quality. Overall, while there are areas for improvement, many customers appreciate the dedicated team at Plaza Infiniti, noting that their professionalism and care for customer satisfaction make it a recommended choice for vehicle services.
James is an excellent salesman. He helped me in every step in the process. He went above and beyond my expectations. I will buy from him again as well as refer my family and friends to him. THANK YOU JAMES
September 2024
We bought our car in for regular maintenance. We are always treated with respect and professionalism. The staff at Infinity Plaza, the Salesman and the Maintenance Staff are always very friendly and knowledgeable of their jobs and cars.
September 2024
I love Plaza Infiniti!!!! Great team there! Anthony went above and beyond explaining to us about our new Infinti QX80.
