-
September 2023 by Brianne Smith
My State Farm agent and my mother's is located in my hometown in Central Illinois but I needed to get a form printed for my mother when she was visiting Creve Coeur over Labor Day weekend. The home office said that my mother could contact any State Farm location to obtain this form. I contacted Leianna through the State Farm website to see how I could get this form. Her response to the web inquiry was very quick and she walked me through obtaining the form for my mother even though Leianna is not our State Farm agent. Leianna's office is actually walkable from my home but I have been with my State Farm agent since I was 16. This experience just reminded me why I continue to use State Farm no matter where I live! Thank you Leianna!
-
July 2023 by Shanidiin
She’s useless and will give you an attitude too. I called her for help with something with my account, she told me nothing could be done so I called customer service and they gladly changed it for me without any patronising or arguing. All she would’ve had to do was refer me to the customer service line but I guess then what would she do? Oh and I’ve been working with her for multiple years and she still can’t say my name and she gets upset when you correct her. R*cism does not look good.
-
September 2018 by Jesse Geiler
My parents, me and also my grandparents have had Leianna as their agent for over 25 years! Leianna is great at her job, very professional and has always been there for us and Jill is also a great part of the team. This is a great office!
-
September 2017 by Jill Green
This office is spectacular. Jill is so helpful, patient, professional. So glad we found them.
-
September 2017 by George Siampos
Leianna Moore is the best State Farm Insurance Agent in the business. The level of professionalism in her office is outstanding.
-
September 2017 by Liz Russell-Drummond
I was with Leianna for 2 years, then moved out of state and went back to her 16 years ago! She is and has always been the most helpful, educated, positive and professional person I've dealt with in the service industry! I appreciate attention to detail and willingness to help tremendously.
-
September 2015 by Ralph Fluchel
Leianna Moore of State Farm has been my agent for about 30 years. She has never been anything but professional. She is efficient and she makes it easy to do business with the company. I recommend her highly.
-
September 2013 by Mike Robison
Highly unprofessional. Apparently depending on whether or not this agent likes you she will decide to require a vehicle inspection or not. I drove my bosses vehicle to the agents location because my vehicle (private party purchase) was not insured therefore not drivable. She asked for the odometer reading and i said i would grab it (not realizing i was there in my bosses car) she came with me and as i got to the parking lot and saw my bosses car i explained that i had made a mistake and that i had not driven my car there because it was not yet insured. She replied with "that's sketchy" and told me she would need to inspect the vehicle before she insured it... i asked if the only way i could get insured was if she inspected it and she said yes... So living a block away i drove home in my bosses car and drove mine to the state farm lot ( she was the agent so i assumed i was in the clear to drive it there), and when i arrive she says "you drove your vehicle uninsured? That will cost you another $50 a month to insure."!!!!! Then my boss calls in and is informed that "sometimes" they will inspect vehicles... so was i profiled? When does this lady get to decide insurance fate? Cars are insured on the internet every day with no inspections required. I wasted a work day because not only did i not get insurance, but i cant get my vehicle registered without it. Super disappointed in State Farm, this representative has no business dealing with the public and representing this company on a daily basis. I wouldn't recommend doing business with Leianna Moore if you can avoid it.
