“We had a great experience and the person who helped us, Christopher, was very informative on what we needed to know about what we were looking for. He was also very knowledgeable about each of the mattresses.”
“Joshua was amazing to work with. He made sure we got exactly what we needed without upsetting us and with every discount possible. I will tell everyone to go see Joshua”
“I went in late on Labor Day and figured it would be an unpleasant to okay experience. Instead I met Devin who was awesome. He helped me find my perfect mattress and pillows. I was not rushed and all my questions were answered. Will 100% recommend to my family and friends.”
“I'm moving into a new house so we were looking for some living room furniture. We found what we were looking for at a decent price. I appeciate it very much.”
“I was absolutely amazed and impressed with the customer service and knowledge acumen of Kevin, one of the staff members at Mattress Firm. He listened to me and my needs for a mattress(I've MS, so I need more give) and he really helped me with my search. A million stars if I could!!”
“Joe and Stephen answered my problems and issues with my mattress purchase and having a swipe out done this week and put in order for brackets to be put on frame for my headboard”
“Joe, the sales person, was great. Today was my 2nd visit to see him. He is knowledgeable, patient and helpful. I found the perfect mattress for me and a smaller one for my guest bedroom. The experience was low-key, comfortable and pleasant. I’m looking forward to sleeping on my new bed.”
“I used the interior design services to redecorate and furnish my living room. Michelle is excellent to work with. She came out to the house, saw the room, and created a space that is functional, comfortable, and beautiful. Can’t wait to do another project with her!”
“Dominique was personable and knowledgable. He did an excellent job guiding my husband and I thorough all the different mattress options/features and easily helped is narrow down our choices. What could be a ver challenging task was pleasant and easy with his help.”
11:30AM - 7:30PM
9801 Page Ave, St. Louis“Desiree was a huge help. Soons i came in she walked me to what i was looking for and got me set for delivery right away. Great prices all around and a must stop in if furniture shopping!”
“Moose and Jacob at the Brentwood location were wonderful! They even got their tools out to take the legs off a piece of furniture so it would fit in my car!! They also fulfilled our pre Christmas delivery schedule!! We will return.”
“The salesman during the purchase time was very helpful in terms of how we can maximize the product given the available space that we have in our living room. He was very patient and accommodating to our queries. I give the store a 5 star rating in terms of customer service and satisfaction .”
“I was so happy with the work that they did on my house!! They were very communicative, affordable, and all the installers were incredibly kind. Couldn't recommend Thermal Concepts enough.”
“I had a bit of an issue with the size of the rug once I got it home and I'll say the owners really stepped up and were more than fair. Advantage of a small business, in this case. Try them, big selection!”
“Shout out to Adam for his amazing customer service and professionalism in purchasing my bedroom set! I love my set and the price was excellent. I'll be back soon and will refer others.”
10AM - 5PM
11485 Page Service Dr, St. Louis“I needed a new office 'task' chair because the previous chair was an 'executive' style which left me in too steep a recline. My back was uncomfortable and my work was suffering. I have known Larry Singer for some time and made an appointment to see him for his suggestions. He demonstrated several types but recommended one in particular which would support my lower back while not interfering with my desktop work. I picked up the chair and brought it home, assembled it (very easy) and sat down. Made a few adjustments for height and armrests, and the chair is the one I should have had all along. You will find Larry and his wife very knowledgable and their selection is top notch.”
10AM - 5PM
5451 S Lindbergh Blvd, St. Louis“Our first Nana's order and she hit it out of the park! Quality is excellent, packing for shipping was over the top & deluvery was just a few days. I only wish we lived near her showroom! Thank you for your superb service.”
“If you ever need to rent an appliance. Please try them out. My fiance got a washer and dryer from them and it's great. They have quality appliances for your buck and it wont hurt your wallet or bank. Weekly, bi- weekly and monthly options on payments. But dont just take me word for it. Go see for yourself. And get the same experience. Thanks to the delivery guys: delon and john for the installation”
10AM - 8PM
2620 Muegge Rd, St Charles“The sales rep was the best. I have been in several times looking at this furniture and he was the only one that was helpful. He approached me and I was thankful. On other occasions nobody would even look at me.I bought patio furniture a couple of years ago and love it.”
“I really had a great couching buying experience. The sales team was polite and truly not pushy, the delivery and setup were brilliantly efficient and everything was delivered on time and just truly perfect. Great prices too!!!”
“Everyone I have encountered at this store is warm and helpful, on the phone, in the store and with deliveries. They really care about the customer and go out of their way to make sure you have the service you need. Most reasonably priced midcentury furniture I have ever seen. A ++++.”
“I find the people that work for rent one are very hospitable very nice people. The guys that delivered my washer and dryer were also very respectful and courteous. Overall my experience with Rent One so far has been extremely positive. Thanks Guys and dolls that work there. Thank you everyone ??”
“Great experience buying my couch! Our sales woman Celeste was very approachable and helpful! Delivery went smooth. Guys who delivered it were friendly and quick. I’d buy from here again!”
“This store has beautiful, unique items that you don't see anywhere else. I had family that came in from New Jersey and I brought them here. They are both interior designers. They went crazy! They purchased a few things and were very impressed with the high end selection.”
“We have been considering buying a Lovesac sactional for several months, but were waiting for a good sale! We had a basic idea of what we wanted but needed some help nailing down the details. The staff at the St. Louis store were amazing. They helped us decide on the fabric and the configurations that worked best. The price was right, and I’ve already received a delivery notice! Highly recommend this store!”
“What a great place to shop for secondhand furniture!! Their selection is nicely curated and displayed, and they have a good variety of pieces. The staff is very friendly and welcoming - I forgot to bring my own tape measure and they very kindly let me borrow one. We found a little loveseat at a terrific price that will be perfect for our living room. One of the staff helped us load it into our vehicle. I plan on going back for any future furniture needs and would definitely recommend this place!”
“I didn't catch this woman's name, but I think I may have just experienced the best customer service I've ever had in my life.
So, I walk in with purpose, and I'm staring at the imported chocolate bars. Looking for a Lion bar, and not seeing one. (These are good but not popular, a perfectly understandable thing to be out of.)
Enter our protagonist. This woman with long silver hair appears, clocks that I'm A.) looking for a specific candy and B.) not seeing it. I didn't get the woman's name, but I'd probably cast Jane Lynch to play her in a movie. Maybe Jaime Lee Curtis. Main character energy, is what I'm trying to say.
She springs into action, asks what I'm looking for, runs a scan, and I can see her becoming an expert on Lion bars in real time. She tells me she'll look in a recent shipment.
I continue my shopping, staying close to the candy out of courtesy. I notice a Lychee candy I like and pick it up.
Our hero reappears, with news from the back. It's not in the shipment, she says, but she has an idea. She then says some... World Market jargon that I didn't quite follow, but the gist is that there are more places to check.
She disappears again, this time for longer. I continue my shopping, confident she can find me anywhere in the store. And sure enough, she re-emerges.
"It's not on any palette. I ran the numbers, did a (more World Market jargon), and the last order was in April. The good news is, we CAN still order it, and we WILL order it." She then gave me detailed instructions as to when I could reasonably expect to see some Lion bars. All this was said and done with a smile and the utmost courtesy.
I thank this person for their time, and as she turned to go a final time, I noticed that she did all of this - with a walking boot on.
This employee ran around World Market, checked in the back not once, but twice, for a candy bar, all with a walking boot on. I was floored.
I did what anyone would do, and immediately texted a friend the entire interaction. My friend's response, "you met a videogame protagonist." Yep. Sounds about right.
Lion bars are good, but honestly nothing makes my day like someone going above and beyond like that.
I can't imagine there are too many silver-haired employees running around World Market with a walking boot, so if you read this - I encourage you to print it out and bring it with you next raise discussion. Because wow, are you exceeding expectations.”
“This store is fantastic, my salesman was a great help and was extremely knowledgeable he really help me decide on a great mattress. I recommend this store they are a treat team.”
“First of all the store set up and cleanliness is amazing. And the employees are so friendly and helpful. I immediately was helped and Sue made suggestions and I went with her first choice. Her knowledge of their products and what I needed were spot on. She told me it would take 7 to 10 days for shipping and I received the material in 5 days. Great price too. I was in and out of there in less than 20 minutes.”
“Kelly from Mattress Firm really took care of us and helped us feel supported but not bombarded. She even stayed opened later so that we can complete our purchase. Can’t wait to try out our brand new mattress!”