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February 2024 by Simar Pahwa
The staff exhibits a discourteous demeanor, and the level of service they provide is unsatisfactory .
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September 2023 by Patti Green
The best and most attentive pharmacy staff I've ever encountered. I will not use any other pharmacy.
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June 2023 by Melissa Brengle
Answer the phone quickly and very helpful.
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March 2023 by Terry Robertson
This pharmacy is great. They are very knowledgeable and professional. Very friendly people who work there.
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October 2022 by Susen Nelson
They take care of me like family.
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March 2022 by Laura
The pharmacist at the Dierbergs store (Mercy pharmacy inside Dierbergs West OakCreve Coeur, MO ) is not competent in pharmaceuticals and customer care. After Dierbergs pharmacy became Mercy pharmacy inside The Dierbergs store customer service went down a lot . My prescription was due for auto refill, but pharmacy did not follow up with my doctor and insurance to get extended authorization. I amon the same health insurance and injection for over 3 years. I came to pick up on the 2/20/22 as usual , but my refill was not on the shelf. I called myself to my health insurance and doctor. Basically helping myself, why we need pharmacist? 11 days later I still don’t have my injection . I am switching from Dierbergs Mercy Pharmacy. I will follow up with Dierbergs Mercy pharmacy’s supervisor about my customer service experience .
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January 2022 by Mark Waldschmidt, CPA
This pharmacy is excellent. The prescriptions are very easy to order online or by phone and are filled quickly. You are contacted by phone when your prescriptions are ready. There are rarely any lines to have to wait in to pick up your prescriptions. They also offer delivery of prescriptions directly to your home. Plus, the pharmacists there are as nice as can be.
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December 2020 by Glenda Petrofsky
I just visited the pharmacy to pick up a prescription. The pharmacist and the assistant worked very hard to find a discount for me on an expensive medication. I appreciate their help! Thank you.
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July 2018 by Noah Adelman
Great!
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July 2017 by MaryRose Cassell
Courteous, fast, friendly.
