CVS is a well-known pharmacy chain that offers a variety of services, including COVID-19 testing where available. The testing is limited to eligible individuals, primarily those age 10 and older, with minors under 16 needing an adult. Some locations provide rapid testing, but high demand can cause delays in lab results. The store's staff has improved significantly since 2019, becoming friendlier and more efficient. Customers appreciate the well-stocked shelves and the convenience of nearby locations. Pharmacists at CVS are often praised for being patient and helpful, especially when dealing with insurance issues, such as covering specific medications like birth control. However, phone service can sometimes be slow, and answering calls isn't always prompt. The store staff is also noted for their kindness and effort to serve customers quickly, even during busy times like Christmas Eve. One customer shared a humorous and unusual experience involving an unexpected purchase, which highlights the diverse range of customer stories. Overall, CVS is viewed as a reliable place for pharmacy needs and quick service, with ongoing efforts to improve customer experience.
I went to CVS to use my Aetna OTC card. There were 3-4 items, such as toothpaste, that there was not any options covered by my card on the shelves.i will not go to CVS again and will order on line.
July 2024
Yaimini-Extremely rude, watch me like I was stealing and couldn’t understand her English.
April 2024
Impossible to reach a pharmacist when calling provider line.
