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August 2024 by Chip Newman
When we moved to St Louis from out of state, Bob Grone’s State Farm Agent was one of the recommendations that we were given to get local insurance. Everyone that I spoke to at the office has been very courteous and helpful from the first conversation, and their help extended beyond just the insurance quotes, but also answering questions about the area. Even though the quote was a little higher in price, my wife and I decided to get our insurance through Bob Grone because having a helpful agent is worth more than saving a few dollars a month.
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August 2024 by Stephanie M
Always eases my mind in stressful situations and informs me of my options. Helpful agent!
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April 2024 by Nova Spence
Very easy to work with and professional
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August 2022 by Jessie Hough
We had home owners insurance through this office for 9 years. The rates kept going up so when we purchased a new home a few months ago, we switched to a different insurance company. Our mortgage company prepaid our insurance premium for the whole year prior to the sale of our home. We’ve called multiple times about getting a refund for insurance premium (over $2k) and keep getting the run around. A few weeks ago, they assured me I’d be refunded in a few days. Today, when my husband called they said they sent the money back to our mortgage company. Very frustrated with their lack of customer service and thankful we are no longer doing business with them.
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May 2022 by th02051986
Mr Grone helped me when I couldn't get ahold of my own insurance agent. He went above and beyond for me and was a huge help. Many thanks for your help
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April 2021 by Andrew Moore
Took months for State Farm to transfer my policy from out of state, and then they didn't get it done until AFTER my old policy expired which they said they couldn't just renew since it was out of state. When they finally transferred it my premium went up $30 dollars a month with no explanation. Then when I tried to cancel my policy they won't respond to my messages. Can't get anything done here. Although that seems to be a problem of State Farm as a whole.
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December 2019 by Elsie Penfield
One of the best.
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September 2015 by bradley packer
Bob is an awesome agent. His assistants are always organized and are really good at helping out when you are in a bind and need something fast.
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September 2014 by Joy O
It has been a great experience and pleasure having this man as my Insurance Agent for close to 10 years now. I had my Auto and Life Insurance with his office before I bought my house, and then added the Home Insurance after I bought the house. Bob Grone is a very thorough, friendly and knowledgeable agent, and he is always on top of things, letting you know promptly what you need to know about your policy/policies. He gives excellent service, and is always pleasant to talk with; and he always finds the time to chat with you if you have a question or have any concern. As the first reviewer said, his office staff is also very friendly and they are always very ready to help answer any questions, and help with your needs. I recommend this agent to anyone looking for an Insurance Agent. Just try him out, you will be very pleased!
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September 2014 by Virginia Sparks
Bob Grone has been our insurance agent for over five years now and my husband and I are very pleased with his service and with State Farm as a whole. We have filed three different claims with Bob Grone and have received compensation and excellent service every time. His office staff has always been quick and friendly and we feel very comfortable recommending them to our neighbors, friends and family in the area.
