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April 2024 by Mike Lowell
Best personal bankers in the business. Thanks Farrah!
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March 2024 by Audrey Bryant
employees most helpful.
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December 2023 by Melanee May
Our experience was great. Farrah greeted my son and I warmly and took her time when completing our service. We did not feel rushed and the branch looked clean and fresh.
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October 2023 by Greg Johnston
This branch staff might be the only reason I still bank with UMB. Nick and his staff are always there to help with any issues or a positive interaction during everyday business.
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April 2023 by Theresa Hillmann
Love the Cottleville branch. They are alwayshelpful with whatever I need. Farrah has helped me many times with my accounts and my daughters. This branch is my go to for any needs.
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April 2023 by Randy Henry
Walked in the door and was greeted promptly. Max was eager to help right away and explain questions that I had on a new product. That made me feel good since I am a new customer. I never felt rushed and was treated as if I had been banking at UMB for many years. Thank you again, Max and UMB.
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April 2023 by Charles Comparato
UMB always fulfills my banking needs. The employees know me and my wife by name and are extremely knowledgeable and professional. They will take great care of you and your banking needs. I appreciate all of them.
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January 2023 by Gerry O'Bryan
Great bank to work with. Highly recommended.
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January 2023 by Pat Elam
The UMB in Cottleville, MO is by far the BEST EXPERIENCE, the cleanest and most inviting atmosphere, and that doesn't even include the 10-star Customer Service!!! ?It's quite a distance from my house, so I don't get there often, but I ALWAYS ENJOY my experience at the Cottleville Branch!!!And Max EXCELS at his ability to make you feel like there's no other customer MORE IMPORTANT than YOU.Thanks Max!!!
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October 2022 by Tracy Williams
I am a long-time member of UMB and the Cottleville branch. They are always extremely friendly, helpful and efficient with meeting my needs. The best banking instiution I have done business with, by far!
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October 2022 by William Arras
The lady Fatta was as good as it gets!
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October 2022 by Shandy River
I just want to thank Nick, Farrah, and Max at the Mid Rivers Mall Drive location for knowing me by my appearance \ face and calling me by name when I come to the bank. You all make me feel like a valued and appreciated banker. And I think that it is awesome that you call me by my name and not ma'am or miss. Thank you for allowing me to feel valued and appreciated. I wish more businesses would learn customers' names. It would make me feel like I have a belonging there. And that is how I feel when I come to the bank. Thank you again, Nick, Farrah, and Max. It really allows me to have a good day when you call me by my name whether it be me doing the transactions inside or going through the drive-thru.YOU THREE ARE AWESOME!!!!!! KEEP UP THE POSITIVE ATTITUDE!!!!!
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September 2022 by Justin M
I always receive top notch service at this branch! Nick, Farrah, Max and the team always make me feel valued.
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February 2021 by Shandy-River Autumn Willow
thank you nick for helping me out in the drive-thru. i greatly appreciate it.KEEP UP THE GOOD WORK!!!!
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December 2020 by Debbie Sease
Nick and his staff are wonderful at the Cottleville branch! Very thoughtful and just like family
