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June 2024 by Grant Wilcox
I passed through here as I was traveling on I-70 from Columbus, OH to Denver, CO and had my eye doctor call in some eye drops to this location. When I showed up they had the prescription ready to go and the lady in the pharmacy was very friendly. I thought the location looked familiar and here about a week before their location was on TV and that is why it was so familiar.
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April 2024 by Angela Szczodroski
I had reached out to this location in regards to a question I had once I got a hold of someone a woman Jennifer was a very nasty rude employee. She just said no and hung up. There was no goodbye, thanks for calling, just click. Poor customer service.
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March 2024 by April Bishop
Not just one staff member but half of the staff in pharmacy are rude, sarcastic dismissive to your questions...
They don't listen or wait for u to ask questions which is very important when ur handing out medications to people..
I'm not the only one who has trouble with this pharmacy. The reviews speak for themselves ..
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March 2024 by Needles
Wish I had got the name, but it was a blonde middle aged lady and her customer service was terrible and full of attitude. Will not be returning.
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February 2024 by Amy Thompson
After looking at 2 other stores for distilled water the person stocking shelves showed us where the water was. When the shelf was bare she kept looking and found some in a display. Kudos to this friendly helpful employee!
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January 2024 by shelly Neal
Was able to run in and get what I needed really quick and able to get back out and continue my day.
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December 2023 by Bettina Whitman
Clean store with a good variety of goods of all sorts.
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December 2023 by Rachelle Cox
The woman I spoke to on the phone today was so hateful and hostile that I wound up crying on the phone while she was yelling at me. I've got a hoarse voice and can barely breath from being sick, much less yell so I have no idea why she was being so aggressive and nasty. It's not like I was even capable of yelling at her first at that point.I thought I was going crazy until I saw the other reviewers mention this woman by name, which told me I needed to say something. How on earth is somebody allowed to serve sick customers when they are SO nasty and cruel to strangers who haven't done anything to them? It's baffling to me.All I wanted to do was cancel my 1-hour delivery order because I got a text from Walgreens saying it was rescheduled for the next day. We are sick, and needed the medication tonight, so I was just going to cancel and order from somewhere else. Corporate told me that the only way to cancel was to call the store, so that's what I did. This woman was straight up yelling at me that I needed to call door dash to cancel, that she couldn't do it and when I would explain that I never received anything from door dash and needed a number to call or something, she just kept SCREAMING over me "it's DOOR dash. Do you UNDERSTAND? DOOOOOOR DAAAASH". She wouldn't even let me explain that I had no contact from door dash to respond to in order to cancel the order myself.After 10 minutes on the phone with her, I told her she was unhelpful and rude (which is putting it mildly), and called corporate. The corporate employee on the phone let me know that my order actually WAS cancelled by her store while she was on the phone with me. So that woman knew she could cancel the order, and was canceling the order. All the while she's on the phone with me, screaming at me like i'm stupid for not calling Door Dash.It's psychotic behavior. This woman shouldn't even be allowed in public without a muzzle on. Walgreens is insane for giving her a paycheck, so they will no longer get any more of mine.
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November 2023 by Caitlyn Browning
Super unprofessional in the pharmacy, never can get medicines correct. Staff will hang up on you.
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November 2023 by Becca G.
Switching pharmacies asap. They seem overloaded usually and I've had a really negative experience with staff. There's a redhead older woman there who is rude and contrary for no apparent reason. She refused to let me get an immunization bc I waited in a line for 15 minutes with made me 15 minutes late for my appointment to get the covid booster and flu shot. When the nurse giving immunizations asked her to let me go anyway since I was on time but in line, she still wouldn't even though when I got to the front she yelled over me to all the other customers in line to see if in line there to get immunizations and pulled them to the front of the long line in front of me even though she hadn't used that method when I was waiting in line. Pretty chaotic and rude for no apparent reason. Maybe it was just her and that day?
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September 2023 by Sarah Rathje
I hate writing negative reviews because I know this place is overworked, understaffed, and underpaid.However. I have now been on hold for 30 minutes to try and resolve an issue that was an error on their end. I have migraines and am on a low dose management medication that prevents them. I went to refill them 3 days ago, and the app said they were too early to refill. Then, when I went to refill them today (I'm totally out), it said they were filled 2 days ago (the app never said this, always just said it was pending approval/they weren't ready). I know I didn't fill them so... So now I'm sitting here, in the beginning stages of a migraine, 30 minutes deep into the grating voice of the recorded woman saying "we're sorry, our staff is answering other calls and will be with you shortly. There are over three callers ahead of you." If you get migraines, you know that there is absolutely nothing worse than this type of automated voice.
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September 2023 by L B.
Absolutely awful customer service. My wife stopped to pick up one antibiotic for our son. (He is her stepson) They refused to give her the prescription because she did not know the antibiotic prescribed. Then they informed her they would fill it IF she paid for the meds, even though his insurance covered it. DO NOT USE THIS PHARMACY!!!!! We had the doctor send the med there because it's near his dorm. We'll make the drive from now on.
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September 2023 by Christopher T Conner
I get it people are busy, staff are overworked. But management needs to hire more people. I waited a half hour for a purchase and a flu shot while the person in the pharmacy kept helping people who weren't in line or who weren't waiting. People just kept cutting me. So I left... rude on those folks but super rude on the staff. A few people okay, but three people and then some random people in the aisle come on....
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September 2023 by Alfonso H.
the Walgreens pharmacy on broadway is trash. If ur in the drive threw behind somebody an it hits 1:30 they pull the black curtain soon as the car in front of u leaves an goes to lunch instead of taken care of the people in-line who was there before 1:30 waiting in line. That's not how u do customers at all. ur suppose to take care of all customers that's waiting in line an was there before the 1:30 break
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August 2023 by Shawn Carter
My prescription was on time and they gave me a courtesy call to let me know when to come in and pick it up