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June 2023 by Alex Howerton
Can’t even log into my account and there’s no way to reset my password without having to talk to somebody. I can’t even call the automated without a pin that I don’t even know. I can’t even get a break down of anything.
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May 2023 by Kimberly Sublett
I love my bank! Thanks, United Credit Union!
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March 2023 by Aaron Lee
I am new to the company but so far they have been amazing. I cant wait to build a future with these guys!!?!!
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December 2022 by Dawn Carver
Has the worst app ever. The customer service reps and tellers will tell you it sucks. I'm locked out constantly even when I save my password. It does not send the emails to reset your password so if after hours you are out of luck till they open the next day. There phone lines on a regular basis hang up on you.
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October 2022 by El Diablo
After years of being with them they started being real shady and all of a sudden random charges are going through or loans for cars are being approved that we didn't agree too. They have cost us thousands of dollars and didnt care! Do not bank with them!!!!
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October 2022 by Brian Jolly
Amy and her team have always treated me well and helped when needed!
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September 2022 by Adam Emma Rustemeyer
Rachel - Online Live Chat - is amazing! I'm not sure what her actual location is, but using chat is the easiest for me as I can do it while working and my co-workers and student's don't have to hear what I am talking about. Rachel is very knowledgeable and is always eager to help my wife and I and to explain anything we have questions on.
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January 2022 by Andrew Kleiner
Best credit union in Columbia, Amy and her team are excellent!
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June 2021 by Timothy Chatman
Great bank with great customer service. When I had financial issues and had trouble making payments they worked with me to help me come current on payments. Great security on debit cards whenever a suspicious charge appears they block your card until you have a chance to talk to them after they notify you. I am very pleased with the services I received from united credit union
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April 2021 by samantha sartain
The nice and seasoned people are gone and ever since they built the new facility they’ve lost the friendliness that UCU has become known for. Generic banking. Might as well be at the bank inside Walmart.
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April 2021 by Damien Kendrick
Stay true to your virtues guys, would be a shame to see this place shortfall their good principles
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February 2021 by Big Jon [AD0ZE]
Great customer service and very friendly.
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January 2021 by Kyle Miller
Amy made getting my truck refi so easy. Dropped off some paperwork and she sent me what I needed to sign electronically. Better rate and great service!
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January 2021 by Gabe Highley
This place is nothing short of a joke. Underwriting said they can’t approve my loan because all my income is tax exempt due to working with the state of Missouri. I’ve literally bought 4 vehicles and own 2 homes with the same income and tax documents. Clearly these are some uneducated dimwits that don’t understand tax codes.
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August 2020 by David M
Amy was absolutely amazing in getting our auto loan approved and dispersed in VERY short order and had unbeatable rates. Highly recommend!
