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August 2024 by EG
Fair, smart, kind,I feel safe as a female bringing my SAAB to this shop! I love Tom, thrilled to have purchased an old import now that I have Tom for a mechanic!
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July 2024 by Joylene Davis
To whom it may concern,
I'm new to Columbia while inheriting a 1965 beetle that was in need of major work to be road worthy. Tom the owner, "Toms Imports" made it his personal project to work with my working class budget while refusing to compromise work quality! I understand that that my working class income could of created challenges in any other garage, Tom at no point made me feel like my car was a burden on the business, but repeatedly reminded me that this car deserves a commited owner who understands that their will be maintenace annually that in the long run save $$$! Tom worked with me and was always available. Tom is a professional who insist on only the very best from his garage!
I'm thankful for Tom's expertise and meticulous attention to detail, this is second to none. Tom provided options for me so my German " poorman's porche" now is running like it did in 1965.
If u appreciate a family run business who puts family name on the line, building relationships in our community that last a life time, Toms imports is for you!
I recommend toms all family on deck small business over the corporate faceless businesses that create unaccountability because no one person is accountable for work quality.
Toms "and family" are a breath of fresh air, compared to modern run garages.
Toms imports is world class bottom line!
I look forward to my next tune up knowing that Toms countless hours of expertise are going into my treasured airloom.
Thanks Tom,
Your work in recognized and appreciated!
Mike Davis COMO
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May 2024 by Tamás Mizik
With heroic efforts, they were able to save my transmission. I will be forever grateful.
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April 2024 by kate brunt
Watch your receipts, he’s scammed us over 30 years of work and thousands of dollars worth of parts that our cars didn’t need the he messed up while it was in his possession , from my grandparents, he messes up other parts on your car to make you come back, don’t recommend at all, worst place to go, uses Walt’s or dobbs
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January 2024 by James Kodat
Thanks for being open early and getting my son in right away! He just bought his first car and was driving back to school from Iowa to WV when he started getting a bad vibration over 50mph. Thankfully it was just ice and snow pack from this crazy snow and cold weather storm and he was back on the road!
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December 2023 by munther Saadi
My suggestion, if you are not white, don’t go there.
I think you got the point why.
Very rude, aggressive and ignorance.
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December 2023 by Louie Loso
Trash!! I’ve took my car back 4 times twice after I’ve spent 2k with these ppl I won’t be going back or recommending them to anyone!!
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December 2023 by Rachel Ferry
WARNING: All work only has a three month warranty and it won’t last you. Also, the owner has no want to please customers.Long story short, I spent about $5k at this shop, had to return multiple times for various issues pertaining to the work he had done which was not easy as I was 2 hours away. After many visits, inspections, and months of him saying it was PERFECT, I drove 9 hours to visit family in my Vanagon only to have to return to a new mechanic which had to fix almost everything Tom had touched. Now my vehicle actually runs correctly (Thanks to Bugstuff in Pennsylvania). However, when I tried to reconcile this issue with Tom and show records proving negligent or incorrect work, I was met with much resistance, a condescending attitude, and no solutions. ***Would NOT recommend to anyone!!***
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December 2023 by VW Girl
Tom's the best. I showed up with a blown up motor when I had called prior with just an overheat issue and Tom not only had a rebuilt block ready to go but went above and beyond to get me back on the road. He's a man of his word, and the front office was wonderful.
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December 2023 by Josh
Worked on our vanagon. Owner seemed knowledgable and assured us that the vanagon was running as well as it could after bringing it back 3 times for a persistant heavy oil leak. Had to spend nearly the same amount at another shop to fix his work and get it running like we had expected it too after leaving Tom’s with a “rebuilt” engine. Tried to call about any warranty and they only back their work for 3 months. Would not recommend.
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November 2023 by Rachel F.
WARNING: All work only has a three month warranty and it won't last you. Also, the owner has no want to please customers.Long story short, I spent about $5k at this shop, had to return multiple times for various issues pertaining to the work he had done which was not easy as I was 2 hours away. After many visits, inspections, and months of him saying it was PERFECT, I drove 9 hours to visit family in my Vanagon only to have to return to a new mechanic which had to fix almost everything Tom had touched. Now my vehicle actually runs correctly (Thanks to Bugstuff in Pennsylvania). However, when I tried to reconcile this issue with Tom and show records proving negligent or incorrect work, I was met with much resistance, a condescending attitude, and no solutions. ***Would NOT recommend to anyone!!***
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October 2023 by Michael Frazier
Tom has a vast knowledge of air cooled Volkswagen vehicles. His Daughter was running the front counter and was very good to work with. Tom took the time to explain what work was needed. I trust and value his opinion. Proud Greek Family Business in Columbia, Mo.Services: Electrical repair
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September 2023 by Andy Chau
Great experience. Easy to work with. Got my beat up car up and running while others turn me away.
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September 2023 by Mythoi Minis
They left the radiator cap completely unscrewed and just sitting on the radiator opening, which ended up causing us to break down, all after we paid them $3,000 to fix that car.
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September 2023 by Zachery Canaday (Canaday Assurance)
Team Agency
