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February 2024 by Richard James
Outstanding team! Thank you
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February 2024 by Aubrey Gatica
I came in to replace my screen protector with the protection360 plan, and Shelby made the whole process super quick and easy! I typically hate going in-person to businesses to get things done because of conversation and fear I have no idea what I am doing, but Shelby was very friendly, very knowledgable, and easy to converse with. She overall made the experience a 5 star.
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February 2024 by karolyn dreiling
I cannot say enough good things about the service my daughter received from Shelby here. She went above and beyond to help her out, and us! We are out of town and Shelby was gracious to chat with us on speaker. Thank you so much Shelby for all you did for us!
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February 2024 by Addie Dreiling
This store is honestly so impressive, they fixed my friends phone with ease and I took my phone in and was helped by Shelby who was absolutely amazing. Seriously some of the best customer service I've seen in awhile, immediately willing to go above and beyond for customer satisfaction, can't say enough good things about her and my experience at this store!!
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January 2024 by Kay Boren
Seriously the best store in Missouri. I have been dealing with a data outage for a few days. I went to several locations, called customer service, online support, and an Apple Store. No one has been able to help or figure out what was going on. Not having data has been a major hassle, especially while traveling. With in 5 mins of walking in Shelby had figured out the issue and was on the phone advocating to get it fixed. Less than 30 min fix after spending days running around. If you need help? Come here.
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December 2023 by Dan Kennish
This is not a corporate store and T-Mobile is not bound to honor their promotions.
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October 2023 by Debbie Mitchell
The manager and someone else helped me with my phone. Very cordial and patient with getting my phone up and running. I was very happy with their kindness and knowledge. Thank you!
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September 2023 by Joseph Charles
The store was very clean when I walked inside and the employees automatically greeted me. I was very happy with my experience and this one girl guided me through the whole thing.
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September 2023 by John Ward
Shelby the store manager is doing an admirable job of taking good care of her customers keep up the good work!
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August 2023 by Jackson Funksworth
Showed up 20 minutes after the store allegedly opens; lights are on and doors are locked. The staff saw me and chose to stand around twindling their thumbs rather than acknowledging me with a timeframe, while I stand outside in the rain. Then, they don't carry cases or screen protectors for the brand new phone I just bought from them last week. Super great waste of time.
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July 2023 by Macie Lynch
I went in today to get a new phone. I know close to nothing about this, so I asked a bunch of questions. The man who helped me was very kind, and made sure all my concerns were answered before I left!
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June 2023 by Bryan Mosher
Went there today due to the s23 ultra promotion going on, but got the old bait and switch at the counter telling me I needed to put $530 down on the phone. Advised them that wasn't what was on the website and they started chucking and jiving trying to justify it. I'm done supporting companies that can't meet expectations that they themselves have set. I utilized the promotion at the at&t location down the street.
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June 2023 by Tina Last
This store is my new go to location, manger was nice and willing to help, the guys there were awesome and helped me pick the right case
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October 2022 by Jessica
I exchanged my 11 pro max for an iPhone 13, and there was a problem the next day. I went to the store and asked for reprocessing, but I didn't get any reply or arrangement. They asked me to call 611 to deal with it myself. There are too many problems with this phone, which delayed me too much. Much business! After half a month, the problem still exists, what should I do?
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September 2022 by dan midlam
Even though very busy they took their time explaining every deal and possibilities to save us the most money. Great service !
