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October 2023 by Honey Washington
Over priced on their items because they are the only beauty supply that sells black products.
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August 2023 by Kitaboo
My favorite place!!!!!! Have all the newest trends and accessories, and pretty always has a sale. She has plus size and cute sandals and heels. If you haven't been there you must be square!!!! She's moving into a bigger space, so that means more styles and accessories for meeee!!!!! #EXCITED
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August 2023 by Matthew Hoppenworth
Also known as Sally's Beauty Supply if you are not from the area. Allegedly.
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July 2023 by Leisah Marie
Nice selection of products! Reasonable prices and spacious
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June 2023 by Sstuff Branham
When the name was changed from Sammie's to Lux the customer service went down!! Way down!!! The Lux clerks are not even knowledgeable about the products they are selling. The Lux clerks act like my money is not needed!! Won't be back!!!!
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May 2023 by Alexis Harvey-Phillips
UPDATE- 7 Day Exchange Policy, be aware or you will have to go through this.Hire some better workers. I went to exchange 2 bags of braiding hair that was the wrong color (due to the fact that the hair wasn’t stocked properly because all the hair in the front were 4 which is the color that I needed so I just grabbed a bunch), however the workers Niyah, Missy, Ciara were not able to assist me and refused to contact the supervisor to resolve the issue. The hair has NOT been opened. Also, I paid $5.99 for the bags of hair that I bought. The hair that I was trying to do the exchange with is $2.99 (I also was NOT asking for a refund) just to switch out for the cheaper hair because that’s the only kind that was in stock similar to the kind that I have. They stated that the supervisor “had a life and better things to do and wouldn’t answer the phone even if they did call him” and continued to laugh and giggle and text on their phones. In addition, I called up there before I went to exchange the hair and was told by Niyah that I could do the exchange and they would hold the hair at the front for me. However, when I got to the store, it was something completely different. It’s crazy because I go there all the time. Trust me, that won’t be the case after this experience. Very unprofessional and rude. Terrible way to do business. I’ll just make sure to get my stuff online in the future.
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April 2023 by Anthony Hatton
Terrible service and literally had none of the products advertised. Side note, I have never been to a store where they seemed to not want to sell the products
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March 2023 by Anthony Williams (Director of MOPAC, LLC)
Pretty good service. Nice people.
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March 2023 by Tamra Stevens
Went in to check out their inventory, no greeting and no offer to help find any products which is like the opposite of any other beauty supply I've ever been in. Wanted to see their false eyelash selection, specifically the magnetic liner type. Finally was shown the tiny selection, and a handmade sign read $7.99 right below the magnetic liner. Grabbed a liner and a set of lashes ($5.99 by sign) and went to check out. Clerk refused to allow me to test any fragrances that are displayed in case at counter. Then my total was $29.88. I asked how is that and was told "that's what it comes to." I asked for the price on each item and she couldn't tell me, then I asked about the sign on the rack where the items were and she said that sale had ended. I said it would be cool to get the price that was on the signs, it didn't say special or sale price etc. Then another employee came over and tried saying the same thing. I didn't make the purchase and told them to take down the signs if the sale was over. They LAUGHED at me, which makes me think the signs did reflect the correct price and I for some reason was getting overcharged. Doubt I go back....
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February 2023 by ZaZha Ahll
(We’re the biggest consumers)Claiming Columbia is slow, is an excuse if you know your customer base. ✔️We’re very ? with the lack of everything in this store. But this place has potential, it has been proven.
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October 2022 by Matthew S.
this place is cool every time i go and if i don't know what my girl wanted me to get the guy behind the counter always get me right.
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October 2022 by angela gipson
My Favorite Beauty supply Store!! Owners are super sweet and genuine I love my visits here I highly recommend ❣️!!
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August 2022 by Trey Busch
Huge selection, fair prices, owner is super nice and he is super helpful; past that your on your own. When I don't see the owner there, staff is rude and not worth there weight in pennies. Even without a helpful staff, it truly is the best place in Columbia I've found for hair, wigs, & supplies providing you already know what you want.
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August 2022 by Jessica Tapia
This is my go to shop in Columbia for my lashes, they always have what I need. The only reason I cannot provide a 5 star review and was going to leave a 3 star but my very last experience coming in to the location made up for the previous time before that. Which I believe the owner was then running the register and was a very nice woman. The time I came in before I came to purchase maybe 4 pairs of lashes and my total came to $30 which I thought to myself seemed odd and when I got to my car to check my receipt there was someone running the register that scanned hair for herself onto my transaction. It was the same type of hair she had been wearing that day. I used to work in retail customer service for 7 years being an assistant manager for 3 of those years, I know the signs of behind the counter theft. The woman was being overly friendly making small talk with me to distract me from me not noticing she scanned the hair and then I thought she was just being nice when she was stating out loud she was giving me an employee discount which I saw was for the hair on the receipt. I came back inside not happy about the situation at that point another girl was at the register and she refunded me the price of the hair that was scanned. Just wanted to let people know if seems that the owners are now on location running things but if not definitely check your receipts.
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July 2022 by christopher kievits
Everything you could possibly need for beauty products from hair,makeup, jewelry, clothing and accessories
