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February 2024 by Hunter Bowden
10/10 customer service. Thank you so much Taylor ! So sweet and knew exactly what she was talking about .
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November 2023 by Alexander Hansen
Quick and efficient service.
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October 2023 by shelley o'brien
Basically a good bank. What bothers me is the fact that they only have two atm’s and those are down often.
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July 2023 by Monica Handy
Very confident, and courteous customer service. Very welcoming, and comfortable place. Always great experiences, at regions bank. Awesome bank!! I will say. You will not leave dissatisfied. Thanks to you all.
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June 2023 by Austin G
First-I have banked with Regions for a very long time-at least a decade. I’ve had two mortgages with them. I’ve generally been happy with the service they have provided.Today I’m doubting if I will continue to patronize their business-read on to understand why.My wife and I are planning to sponsor some Ukrainian refugees (the gov refers to them as “parolees”) under the uniting for Ukraine program. We need specific documentation that is mandated by US Customs and Immigrations Services.I arrive at the bank only a few minutes after they’re open today and request a document showing my current account balance, my total deposits for the last year, and when the account was opened, this signed by a bank officer. I spoke with Emily, the Assistant Manger. Apparently, providing customer service is dead, because they were absolutely uninterested in meeting this request-a request necessary to be able to sponsor Ukrainian refugees and information that is MANDATORY to provide to the US government. Worse yet, the bank manager went online to see if I was correct, presumably not believing that this is an actual requirement of the program.If I cannot find another, more reasonable branch in another area, I am effectively prevented from being able to sponsor a Ukrainian refugee because of my bank’s incompetence.If you want a bank that follows ridiculously rigid guidelines, this is the place for you. But if you want a bank that provides quality customer service, go to a different branch.Way to effectively give the finger to Ukrainian refugees, Regions!
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January 2023 by Elisha H
They have made so many errors. Always rather unhelpful. If you want anything done it will take hours because they want to sit and talk for HOURS. And this branch is now Temp Closed for some reason. Change your hours on google. Thinking about switching banks.
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November 2022 by Dalette Kadinger
Came in to fix an issue with enrolling in online banking. Alexis H was fantastic! She was very kind and informative. She helped my fiancé and I get some questions answered. I highly recommend her for any help!
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August 2022 by Carrie Thorpe
I love the customer service and how kind everyone is. Always willing to help down to the final detail.
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February 2022 by Olivia Bockenstedt
Just a bad experience at the branch as well as with customer service. It’s just so upsetting to me because I have been a long time customer but I feel that needs to change. There was one employee who I felt cared and tried to save the situation. What is the point of having customer service if they cannot help you
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September 2021 by Steve Martin
Jared was very informational and took care of our needs with no problems.
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September 2021 by Donald Fisher
They go above and beyond to help
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December 2020 by brian reams
This bank is never open on time, the atm is always not working and to make a deposit before work impossible. Every week end broken Atm.
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December 2020 by Rondy Phelps
Empty place. I wonder if it's in business or closed
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July 2020 by Brooks Amos
Really awesome experience opening a personal and business account here. Lynn Jordan the branch manager is a really wonderful person and an amazing professional at her job. I highly recommend this bank.
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April 2019 by Steven Babcock
SHITTIEST bank I have ever used and will be switching as soon as I can. Id rate zero stars but it wont let me. Customer service is trash. The fact that its been over 30 days and still dont have a debit card is absolutely ridiculous. For people who actually work for a living and can't make it in during "banker hours" this bank is a complete waste of time.