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February 2024 by Conni Niggemann
Employees are always very friendly and very helpful. I have never had a bad experience at this store. They love having your pets come in for a visit!
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February 2024 by Cris
Great place to get pet supplies, they have a nice selection. Their prices are a bit high compared to Walmart, but we like to go so we can bring our dogs.
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February 2024 by Fiona Gilson
only one check out Line was open and it took awhile for someone else to start checking out in another line
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February 2024 by Alicia Weaver
Friendly staff. Great product variety.
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February 2024 by Joseph Swartz
I always find what I need and if I can't the employees are super helpful.
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February 2024 by Dominique Thomas
Really helpful and friendly
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February 2024 by Jamie Stanton
Staff was nice
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February 2024 by larry shepard
Like the new store.parking lot is weird.
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February 2024 by Robert Donati
Had a plumbing repair over here at the new location in Columbia, met some really good people that really care for our pets and have lots to offer.
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January 2024 by Miles Walz-Salvador
Staff was knowledgeable and helpful for questions. If prices were cheaper than online stores I would always come here for my purchases.
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January 2024 by Gabby Martin
I love that they tell my dogs hello whenever I take my dogs in!
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January 2024 by Shwetha Ramachandra
Always have a good selection of goods for most pet needs and the staff is always helpful. Also recommend the training sessions!
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December 2023 by Zoie “Zoiewolf” Bentley
Hubby and me went today for fish supplies. Very friendly place. Whatever you need they most likely will have it. Employees are very helpful if you need help. Definitely recommend this place!
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November 2023 by Ashley Gifford
I love this store! We just got our dog and pet smart has everything we need. Not only that but the return process is very fast and easy.
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November 2023 by Sarah Terrell
My dog went in for a grooming today. The groomer Aiyana was terrible. The booking appointment said it should take 1-2 hours. My father who was kind enough to take him to the appointment while I was at work asked how long it would take when he arrived. Aiyana told him 2-3 hours and when he informed her that was not the policy she became frustrated and decided that we would have to wait her full 3 hours. My dog was even left wet while she went off to lunch. I called after two hours and was told only 30 minutes should be left. When I called 45 minutes later we were informed that Aiyana had decided he would need another 20 minutes. Upset my father approached a manager who immediately checked on him and found his service was in fact already complete even though we had been told we would have to wait another 20 minutes. She also did not even perform the grooming selected as no anal gland expression was done. This was a horrible experience, I can't believe you would treat dogs or their owners in this manner. I will never return for grooming or any other products. You should be ashamed that you have trained staff that act this way.