10AM - 7PM
213 N Stadium Blvd, Columbia“I walked into the store ready to leave US Cellular Melissa Cockrell was everything good in customer service Smile , attitude, efficiency, patience and grace
The manners and professionalism which seems to be disappearing”
10AM - 7PM
1105 Grindstone Pkwy #103, Columbia“Andrew was amazing. Being a one man show at a busy store. Making sure to greet everyone and checking in with the about their needs! What a great multi focusing worker! Give this man a raise!”
“Representative that helped me was very helpful and knowledgeable. The manager that was working assisted and did a great job and while waiting also helped two more customers. Would have given the additional star, but didn't have the phone I wanted in stocks.”
10AM - 6PM
1301 Grindstone Pkwy #103, Columbia“Great customer service today. I was helped by a younger gentleman- He mentioned he recently started- which he resolved the problems I needed assistance with; he did an excellent ? job!”
“Frē was such a help! I came in for a new phone cause mine broke and she did all she could to keep it as inexpensive as possible and was just an overall great help. She 100% knew what she was talking about.”
“Recently, when seeking to replace a phone, I learned that I had been making $3.33/month finance payments on a phone I had returned at a non-corporate agent office. The fellow there had failed to handle the return properly. This office on Broadway helped me out by accepting my paying off of the balance and crediting it back to me so that I could get my needed replacement. They didn't have to do that crediting.I did inform that other office of their mistake. When the hapless agent asked if there was anything else he could do, I resisted the urge to tell him to pay me out of his pocket, and instead simply said, "Nothing whatsoever." He understood.”
“We were in there August 30th and the people there were amazing helping us with kid phone issues I think hos name was Simone that kid is going places in life thank you we will be back”
“The team at the Trimble Rd location are super! Allan was super friendly and helpful, and made changing service providers a breeze. George was great and Angie is a hoot!”
“Sharrod took EXCELLENT care of me when I visited! I had been tossed around with AT&T's online and phone support prior to visiting and, honestly, I was considering leaving AT&T after 19 years of being a loyal customer. Luckily Sharrod was professional, considerate, and knowledgable. What took online/phone reps HOURS to come up with no solutions, Sharrod fixed in minutes. I'll be back as a loyal customer!”
“Connor O'Bannon went above and beyond to work up a quote for cell services and internet for our city. His friendly customer service, knowledge of products and services, and his professionalism was appreciated and top notch. I will definitely seek Connor out for any of my future personal cell service needs.”