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March 2023 by Super Pooper
Love that all accounts and loans cant have any sort of external account added so I have to drive into town or lord help you take a $10 over the phone fee to get the money into this dumb new account. Have zero plans to continue banking here. The claim is to prevent fraud but really you've created a negative 1st experience for all customers and a horrible inaccessibility for the disabled or actually you fine them for sending money over the phone...
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March 2023 by Doug Philips
Love that all accounts and loans cant have any sort of external account added so I have to drive into town or lord help you take a $10 over the phone fee to get the money into this dumb new account. Have zero plans to continue banking here. The claim is to prevent fraud but really you've created a negative 1st experience for all customers and a horrible inaccessibility for the disabled or actually you fine them for sending money over the phone...
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February 2023 by Castle Wagoner-Smith
I would recommend any other credit union that you can find. Been with them since 2017 and it’s been problem after problem
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January 2021 by mike Mahn
This is a definite no go for a good experience. Had an account that we did not use, my wife went to close it since it just kept charging us, and was told she could not ,I would have to close it, I work the bank hours so just kept adding money for the account to eat up until I got the chance to close the account. I go in and speak with Garlandra King who seems to be the branch manager of the columbia office....let's just say I have never been treated with so much disrespect from an employee in my life. Who would make this emotional bully a manager should really reconsider putting people who have zero interaction skills with the public. Save the headache and go to a bank with real employees who are not disrespectful and leverage your time to get things taken care of because they are unable to do business in a customer oriented way and on some kind of power trip. Horrible experience. Truly a zero star experience.Update. Nice to take your employees side but have whole interaction on tape so nice try.
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November 2019 by Alicia O'Connor
There are NO TELLERS at this branch! This place is not listed correctly on Maps and we wasted time going to this location. If we had known it has only ATMs, we would have just gone to the one downtown. Please fix this!
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July 2019 by Kathy Saunders
Excellent place to bank
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April 2019 by K G.
I have been a customer since 1991. Recently, they have added so many fees to all bank accounts. When I call or drop by to talk to anyone, the staff is rude. The staff is untrained and unprofessional. I have gotten different answers for the same question. After 28 years I will be switching banks. klg
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June 2018 by Sara Larson
The people here all tell me different things every time I go in to cash my check. Somehow there is always a hold on my check for 5 days when I deposit it. One day they told me I can only get $500 cash back. The next paycheck they just cashed the whole thing. They should really train people better.
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June 2018 by Nawel Girma
Terrible place to bank. They don't protect their customers during fraudulent transactions.
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April 2018 by James Provence
Very professional and knowledgeable staff. A pleasure to deal with.
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January 2018 by Brice Imsland
It's a credit union. Nothing useful to ad.
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November 2017 by David Duwe
Refused to cash my check because they couldn't contact the person. So I finally got ahold of the person and was told there was no reason for the bank to have done that. Now my family has to go without for the weekend even though dad worked his butt off. It was the most northern bank in Columbia. Farthest booth to the right. She must not have liked how I looked I guess and single handedly stop me from cashing a check I worked for. I will never except checks from customers that use this bank. Cash only from now on. Thanks allot lady. My kids say thanks too. We are on our way to the food bank because we can't buy food.
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January 2017 by Chris Leach
Friendly staff. Good interest rates on home and auto loans. I would have given 5 stars but they no longer work with Mint.
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October 2016 by Alexander Clarke
Very helpful tellers and staff
