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March 2024 by Johnny Clippard
My wife's ring fell down the garbage disposal by washing dishes. She cried. I fell bad for her. Kay Jewelers treated me great and made sure that my wife smiled again. Thank you so much Alexander
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February 2024 by Hillary Wheeler
Michelle at the Columbia, MO Mall location was amazing and helped me pick out the perfect ring to purpose to my very particular and wonderful girlfriend. She kept me informed every step of the way! Couldn’t have asked for better service!
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February 2024 by kirk washington
Alexander did an awesome job taking care of me and found me exactly what I was looking for. highly recommend working with him and will be back!
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February 2024 by Hana Murphy
Betty and Alexander made our search for an engagement ring stress free and fun! We walked out feeling so confident and excited about our rings! So thankful for Columbia Kay Jewelers!
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January 2024 by Beau
If there was a sixth star I would choose that! Betty is amazing and makes you feel so comfortable when making such an important purchase!
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January 2024 by janet wankum
I highly recommend Michelle at Kay's in Columbia to anyone because you will leave with a beautiful piece of jewelry that you will love. She works hard to help you find a beautiful piece of jewelry in your budget. Lots ofpeople have stopped me and commented on the jewelry I was wearing! Thanks again Michelle.
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January 2024 by Laney Weber
The manager of this store, Betty, is the most knowledgeable jeweler you will find anywhere! She always answers all of our questions and helps us find just the right pieces.
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January 2024 by Delia Assih
Michelle Holland knows her Levian. She was very helpful, kind, and informative. We will be going to her in the future for our jewelry purchases.
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January 2024 by Nicole Beaumonte
I've had the pleasure of working with Michelle H. for the past ten (10) years. I/we met her when my husband and I purchased my anniversary ring. She listened to what we were looking for and surpassed our expectations. Her expertise and professionalism are beyond reproach and is why we continue to do business with her. We highly recommend Michelle at Kay.
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January 2024 by Joey Hennigh
Since the beginning of my relationship with my now Fiance, we have only shopped for jewelry at Kay Jewelers. The quality of their jewelry, along with their warranty is beyond compaire. We have shopped at different Kay Jewelers acrost Missouri, but none are better than the one in the Columbia, Missouri Mall! They're level of customer service, as well as their sales experience, and their knowledge are the reasons why we continue to drive over an hour. Sure there are other options that would be closer, but there is a reason why we will only do business with the Professionals at the Columbia Mall. I highly recommend anyone to check them out, you will not be disappointed.
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January 2024 by Brian Frala
Visited the Columbia mall recently and went into Kay to look around. Had an idea of what I was looking for, and Michelle helped me and was GREAT. She wasn't pushy like I expect sales associates to be, she was simply helpful and knowledgeable. Thanks Michelle!!
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January 2024 by Marlin Dade Sr
Michelle is one of the best salesman they have
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January 2024 by Michael Weber
Top notch service from a very friendly and knowledgable staff. I would recommend them to anyone.
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January 2024 by Betsy Weber
Wouldn’t go anywhere else, excellent customer service and such knowledgeable staff!
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December 2023 by Stacie Whitson
They were amazing and we loved shopping with them today thank you.