-
August 2024 by Rachel Davis
While we got a great price on the car, the paperwork was a ridiculous experience. After the deal was made we waited hours to complete the transaction despite not financing the vehicle. Even though we spent hours in the lobby we were contacted because we still need to sign yet another document. When my husband called the salesperson because the document never arrived in his email, he was hung up on. Every other time we have had a document sent via email the sender has confirmed that the document was received on our end. Seriously, it is like this huge dealership has never sold a car before.
-
August 2024 by Michael Hayes
Bought a F150 at what I consider a great price. Negotiations were a little sketchy at first but once we settled on a trade for my vehicles everything was smooth sailing. Couldn't be happier.
-
August 2024 by Michele Johnmeyer
I have done business with Cameron Neal for many years. Every experience has been exceptional. Thank you Cameron!! You are the best!! And thanks to all the staff at Fors Preowned!! You all ROCK!!!
-
July 2024 by angie sparks
I had a friend purchase a car from here within the last month and is already broke down. They are refusing to fix it so just beware that you might want to have the vehicle your looking at buying checked out before you purchase one here.! It’s not like it’s a motor or a transmission. It’s a $400 fix ! this is ridiculous. No one should have A repair bill before you make your first payment . They sure will call you back when they’re trying to sell you a car but won’t help you when you need it.!! Service after the sale should also be important to a dealership
-
July 2024 by Deanna Wright
Cody, thank you so much for making our buying process so easy. You stood by us, made sure we got what we wanted. The best part was it didn’t take long. Thank you for being a great salesman. Very smooth process! We will definitely recommend you to all buyers!!! We love our 2019 GMC Sierra! This is our fifth vehicle purchased from Joe Machens and Cody you made it the best experience ever! Thank you!
-
June 2024 by Xavier Holman
A big shout out and appreciation to Jim and Todd they help at Joe machens and if anyone needing any help pricing a vehicle there the guy to go to
-
June 2024 by V.D.
Jimmy was/is a great salesman but i didnt appreciate the pressure tactics of selling GAP and Ford ESP in finance, just mention it and move on when they say no, no "oh if this fails and it will..." left me cold and wanting to leave
EDIT-Finance worked with me to correct the situation, overall, it was a pleasant experience
-
May 2024 by Angela Ritter
I had a great experience working with Jimmy Brakefield. Customer service was excellent, and I ended up finding the car I wanted.
-
May 2024 by Dr. Dan
Unexpectedly needed a new vehicle, I worked with Cameron. Was able to have everything done over the phone. Was probably the easiest and smoothest it has ever gone buying a vehicle.
-
May 2024 by braden schlueter
Cameron and the sales team are the best.
-
April 2024 by Brandon Bunch
They gave me an great deal on my trade in will be buying another vehicle for them
-
April 2024 by Karen Bryson
Mike Butler is awesome sells rep. He went above and beyond to help me get a truck
-
March 2024 by David Wood
This is the 2nd vehicle I have bought from Machens Ford, Mike Butler is an awesome salesman. I highly recommend asking for him. Don't worry about him and that blind mule. He will put you in the right car.
-
March 2024 by D L Hewitt
Sales rep Brent was very patient when searching for a used vehicle that fit my search requirements. Machens has a large inventory in their many dealerships making it easy to find what you are looking for. I was very happy with my selection except the rear wing windows were open and the button to close them was broken. The vehicle was not detailed very well. Aside from the broken window button there were dead bugs in 2 of the window recesses. There were 2 empty hand lotion bottles in the console and the black rubber floor mats that were in the back when I looked before detailing were missing.
-
March 2024 by DeHanna Smith
Worked with Brian. Told him my credit score, how much I had for a down payment and told him my VERY strict monthly budget before I even went to the dealership. I stressed that I needed to stay on or under budget. After like an hour and a half of sitting there waiting, he comes back with a monthly payment that was $175 over my monthly budget! He also had an attitude. When he left to go get another option that was still out of budget, I left. Didn’t listen to me and wasted my time.
