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June 2024 by James Long
Hard to tell what items were on sale in the men’s sections, a lot of the signs either didn’t match what was on the table or some others that were completely disassembled. Thought I was going to be able to use my coupon for 30% off on my purchase only to be told nothing qualified. Would’ve been easier if the signage was more accurate. Also only saw two workers actually taking care of making items look presentable, and there was a group of at least five workers just hanging out at the customer service area talking. Disappointing.
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May 2024 by Adam Arcane
If you want to shop there is very little inventory. Checking out is like playing hide and go seek. Typically there is one cashier in the whole building that avg 30 min per customer. Bye JCP your going out of business.
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May 2024 by Michael Morris
Good prices
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March 2024 by Lisa Stuenkel
Always great values and great selection. Staff helpful and friendly.
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March 2024 by Christy McGowen
Huge store. Great variety, and wonderful employees.
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March 2024 by Heather Libby
This place was shockingly filthy. The employees are nearly non-existent. And it was challenging to tell the difference between a shopper and an employee. I hadn't set foot in there in years and I think that was the move. Don't go in there. It's really sad.
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March 2024 by Tom Andert
They no longer carry Lee jeans and foundry tee shirts and they do not have much of a Selection on men’s jeans when it comes to finding the size. They were totally out of white Stafford T-shirts in a certain size. I like Ana jeans and they don’t have it in my size.
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March 2024 by Jason Potts
Found some really good clearance deals.
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March 2024 by Alan White
Good experience.. but they don't have a good selection of shoes in store.. I would recommend just ordering online before shopping in store
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February 2024 by Alicia D Powers
Friendly staff.
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January 2024 by R. D. J.
No wonder their stock price is $0.20: Placed online order for store pickup on Sunday about 10am, info showed all bath mats were in stock at the store. At 11:50, emailed they were processing my order, at 1:59 notified my order was ready for pickup and at 2:05, notified one of the bath mats was cancelled off my order. Tried calling the store to cancel the entire order (?what good are 2 when you need 3?) but no dept ever picked up phone & calling "0" for operator just rang multiple times then disconnected. About 2 yesterday afternoon, tried calling the store and EXACT thing happened! Called JCP Customer Service and was told "You can either go to the store, pickup your order & then return items or don't pick it up & after10 days store will cancel your order & credit your account." When I asked about receiving the bill before I'd picked up items, would I need to pay that bill and was told "Yes" EVEN THOUGH I'D NEVER RECEIVED THE ITEMS!!! I've been a JCP charge card holder since 1979 (have NEVER carried a balance, so they don't make any money off me that way) and a customer well before that but NOT ANYMORE. If they survive another year, it'll be a miracle...
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January 2024 by Steve Calcagno
Best place for quality drapes at a fair price ONLINE only. Store is empty. No selection in store.
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January 2024 by Jeff Holmes
Nice selection of Christmas gifts. I appreciate JC Penney because the have some nicer stuff that the cheap department stores like Walmart but maintain affordable pricing.
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December 2023 by Betty Kelz
I bought my wife a new wedding ring set for our anniversary in October. By thanksgiving she noticed that a diamond was missing. We took the rind back in since we have the protection plan on it. They told me it would take 3 weeks to get it back. It has now been 30 days and still now ring. We called on Monday and they told me my ring was in. I sent my daughter to get my ring and they gave her someone else’s ring. When I called them they said I had to bring the ring back in and they would figure out what happened. When I got there with my daughter they figured out it was their fault and I told the lady I was leaving for vacation and would really like my ring by time I went. She told me that no matter what I would either have my ring or the display ring since the mess up was on them. I called today to check on my ring and they told me it was not in and I reminded me of the agreement and now they are telling me that they cannot give me the display ring and o have to wait on my rims to come in which will be when I on vacation. They told me there is no way they can make it right even though it was their mess up. This ring cost 5,000 and I should not have lost a diamond within a month. My mom bought a 10,000 dollar ring and has lost a diamond 3 times now. She wanted her money back but they wouldn’t do it so they told her she could have another ring but she had to pay the difference when in all reality they should just have replaced it since it was their jewelry that people keep losing diamonds on. My mom also bought a wedding band from their before this ring and also lost a diamond from it. It seems like the more expensive the jewelry is the more problems you have with it. I do not recommend anyone buying jewelry from this store.
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December 2023 by tara atchison-green
Tali always does a great job!
