Gerbes is a popular grocery store known for its good prices, making it a favorite for everyday shopping. While some customers appreciate the convenience of its location, they note that another store nearby has better produce and a cleaner environment. The store's physical layout is acceptable, but some employees, particularly at the self-checkout, may not provide the best customer service. Many shoppers visit daily to explore reduced items, and the store is accommodating to service animals. Customer service is generally helpful, as seen when staff quickly assisted in locating specific products. Though the Gerbes reward card is a hit, customers wish for more checkout staff and improved functioning of handicap carts to enhance their shopping experience.
I like gerbes they have good deals and a different variety of goods. The people are nice too.
March 2025
Good prices they definitely don't spend any money updating anything I'm guessing that's why prices are better than some.
December 2024
Been trying to get someone to answer their phone for the last 20 minutes. The customer service counter needs to learn what customer service is all about. I'm still waiting for an answer!!!
