Flows Pharmacy on Broadway is highly praised for its excellent customer service and caring staff. Customers appreciate how helpful and personable the employees are, always greeting visitors with a smile and making the experience easy and quick. The staff, including a team member who remembers every holiday, birthday, or special event, creates a friendly and personalized environment. Many reviewers note that they have never had a negative experience and often mention how the pharmacy goes out of its way to help, such as renewing prescriptions even from a distance or ensuring prescriptions are filled promptly—usually within an hour of the doctor calling them in. Longtime customers highlight the pharmacy's commitment to affordability, with staff knowledgeable about insurance plans and pricing to ensure the best possible costs. Unlike larger, faceless pharmacies, Flows Pharmacy feels more private and welcoming, with a small shop that offers OTC medications, Band-Aids, and other minor items, making it convenient for quick needs. Customers also appreciate that the pharmacy does not accept certain discount programs like GoodRx, but still provides lower prices than bigger chains, especially for expensive medications. Overall, Flows Pharmacy is regarded as a trusted, caring, and efficient local business that prioritizes customer satisfaction and personalized care, making it a preferred choice for many in the Columbia area.
Made the switch from Walgreens and I’ll never go anywhere else as long as I live in Columbia. The way they’ve helped me out when they didn’t have to and make things so incredibly easy all the time is unmatched. I don’t even think I’ve ever written a Google review before but they deserve it.
December 2024
Friendly staff that make you feel welcomed. The pharmacist there is always so helpful and kind.
November 2024
Best customer service ever love it always prompt and deliverers your medications at your door on time
