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March 2024 by Benjamin Laney
Everytime they bring packages to my house they either leave them out by the street or don't bring them up the stairs far enough to protect them from possible thieves. I have the delivery driver on video throwing the packages up on my porch and walking away as his music blares. I've called customer service several times. They are just as incompetent, apparently.
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January 2024 by John Hill
This is the very worst service won't let you pick up your own package when they continue to let you down on their delivery service pay them and play the game wait says weather delay and it's been pretty decent 30 minutes away from my home and it will wait until they are good and ready I'll never use them for anything else 5 stars to UPS and Amazon delivery drivers they don't let weather break them
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January 2024 by Kampala Ranch Arabians
Deliveries from FedEx Ground are very sketchy. Repeatedly packages are left at a public road instead of being brought to my house (+200ft away). When I caught the last person and complained, she lied and said she couldn't get in my driveway. I had a picture of her... my husband said she had been in and out of the driveway the day before with no issue. The next day my delivery went to a different address. Hmmm. FedEx said Wal Mart provided them with the wrong address. Hmmm. I get deliveries weekly for the last few years from Wal Mart. Guess I upset the driver asking her to do the job the sender paid FedEx to do. On video driver was going to leave a brand new tire at the road. Started pulling out and realized that wasn't our package. Can you imagine how fast a tire sitting by the road would have been scooped up?! Can't find contents of one package. Cardboard envelope was found in the pasture after a rain and wind storm. FedEx Express said Ground is lazy and in a hurry. Sad. Wish everyone would use UPS. They come to my house just fine!
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December 2023 by Esther Cliburn
I have a package that they said couldn't be delivered. That no on was home. My mom was home. I looked at my recordings on my security camera and the driver drove through my driveway and never stopped. I called to complain and the person hung up on me when I mentioned I had a video. They keep sending an email stating that they attempted to deliver and no one was home. Another lie my mom is retired and is staying with us and is home everyday. She waited for them to come. Now they are saying my package is at the local post office nope not there. I got an email saying out for delivery everyday. It is frustrating cause you cant call the location the driver is working out of to find anything out. Yesterday it said delayed due to weather. Today it's out for delivery. What is it at the post office, out for delivery or delayed due to weather. All I want is my package!!!! This is the worst company to send or receive anything!!!!
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December 2023 by Rick Drury
Delivered a package to my neighbor, could not report it missing because it was marked as delivered.
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October 2023 by Matt Dill
Driver has twice left overnight mail uncovered at the mailbox near the Hwy. One of the documents was the Title Application for a new car. When I attempted to contact them to make sure it didn't happen again, they were unresponsive. The only contact is overseas customer service, which is a joke.
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October 2023 by Brian Blandford
I don’t know I just work here parkings awesome though
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September 2023 by Heather Erickson
Dishonest drivers report attempted deliveries to Amazon and FedEx tracking, but internally make clear no attempts are made, all while boxes get damaged in the trucks for days. This was adaptive equipment for an 87 year old Parkinsons patient, which one driver knew and still did not attempt Saturday delivery. I had to pick up the items in JC; they were never going to deliver to the home. One star is too many.
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March 2023 by C H
This company is joke. They say they make a delivery attempt and are lying. The make up reasons why the cannot deliver to my house. Their is always some one home to receive the package. UPS and Amazon have no trouble delivering.
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February 2023 by Shaine “AngryShaine” Hilton
Worst place to work ever! I agreed to for $17/ Ended up working 30 hours and only got paid for 9.5 at $12/ super shady company and when I tried to get my money they blocked my phone. DO NOT apply to work for FedEx ground
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December 2022 by Notsosupermutant
Said attempted delivery twice, never showed. Best part was lying about the time saying they tried sometime past 8pm when it was only 7:35. I worked for fedex for 3 years so I know the drivers hate county addresses that take additional time and will purposely not deliver them day after day or say they couldn't find it on their truck. Our hubs drivers did this all the time, just sad to see it being done at another location.
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December 2022 by Gwen Rhoades
I have been waiting for my package since I received the first text around 8am this morning. It is now a quarter after 7pm and of course no package and no one to answer my questions.
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December 2022 by Mark Robinson
Delivery drivers don't care where they put your package. I brought my son a PS5 for Christmas. I put in my delivery instructions with the code to my building and they sat my package outside in the open not at my front door where anyone could easily grab it.
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December 2022 by Arvilla “Ms.Dee” Johnson
Great place to work.the staff is great even though it's 2am thy still smiling and happy.if anyone need help the r on top of it ..I have to say it's a GREAT WORK PLACE
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July 2022 by Nightbiker TSO
This is a Decent Place (Customer or Employee) as Long as You Don’t Mind Tattletales…
