Dillard's Inc., one of the nation's largest fashion retailers, offers a broad selection of clothing, dresses, shoes, handbags, accessories, cosmetics, lingerie, and home goods at their Columbia Mall location in Columbia, Missouri. Customers praise the store's friendly and helpful staff, who go above and beyond to assist shoppers, whether it's finding the perfect makeup match or providing personalized service for custom suit fittings. While some customers have encountered issues with returns, the overall shopping experience at Dillard's is described as positive, with knowledgeable and attentive associates, such as Adisa in the handbag department and Emily in the Clinique area, providing excellent customer service. Shoppers can find a variety of national and exclusive brand products, including UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher, making Dillard's a go-to destination for fashion and beauty needs.
They didn't end up having what we were looking for, but the staff went out of their way to help us look. Super friendly.
May 2024
We went to the Mens Suits Department at Dillards to look for a suit for my husband. The staff was very helpful with measurements etc. for a custom suit. Jerry Miller and the other sales associate was very helpful. Thank you for such personalized service.
May 2024
Adisa in the handbag department absolutely amazing. She was so helpful and kind 5STARS for her. Will definitely be shopping there again.
