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November 2023 by Jordan S.
very clean gym and super friendly staff! highly recommend, it's a total judge free and no limit zone! very welcoming and the personal training department is impeccable.
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November 2023 by Josh Moore
Staff and employees are always welcoming and helpful with any questions or tips. Loved the overall experience and especially the saunas and hydro massage beds! Definitely recommend if looking for a friendly price effective place to train or just casually workout! ?
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November 2023 by Jen Johnson
I have only been a member for 1 weeks and two days out of this week this gym has not opened on time. I am currently sitting in my car waiting for the gym to open. I did my part, got up, drove here, paid my membership fee ...and yet the gym isn't doing there part. I'll be finding a new gym.
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November 2023 by Story Time
The gym is pretty crowded regularly, more of a young college crowd, not very family friendly. The front desk people are usually pretty helpful, but I have to say management sucks. Communication about memberships fees etc are not well communicated, especially to new staff. So I got three different explanations regarding my membership. Made it very confusing and frustrating so I ended up canceling. I would suggest to management that they are more aware of what's going on as well as getting everyone trained up so new employees are relaying the same information to everyone. There are definitely better options in town worth the money.
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November 2023 by N0b0dy1987 W
*Update 11-6-2023*Management continues to prove they're incompetent. Bathrooms and locker rooms still lack cleanliness. On top of that it's Monday morning....it's currently 5:18am. The gym should have been open 18 minutes ago. The doors are still locked without a single employee in sight.I KNOW this gym makes money. It's packed 24/7. There is no reason why they can't pay a decent wage to have decent employees and a cleaning service to actually keep the gym clean. Just another disappointment for what should be an awesome gym.The gym equipment itself is relatively clean and out of the entire gym there is only one broken machine.However, whoever are responsible for actually cleaning the locker rooms, water fountains, and bathrooms are failing miserably. There's no way I would ever take a shower here. Honestly, the way the bathrooms were today I wouldn't really even wanna sit down to use the bathroom. I would highly recommend hiring a janitorial service to come in and at least once a day really clean the bathroom/locker rooms.That really is my only complaint so far. Everything else has been pretty good.
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November 2023 by Scarlet Polson
I cancelled my membership months ago and they only froze my account- therefore I was charged this month and they said they couldn’t do anything about issuing my money back for a mistake on their end. I am usually understanding about situations like this, but the man on the phone was blatantly rude and talking to me as if I was a child. The woman was nice, and I appreciated that, but I don’t appreciate the way they went about handling my situation.
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October 2023 by Josiah King
This gym is crowded, trendy, and regularly in disrepair. That being said, there are ample squat racks, benches, cardio machines, and lockers to accommodate peak hours. The staff is usually helpful and receptive to questions. I appreciate the variety of membership options that service different budgets and priorities.My only complaint is the slow repair of machines, water fountains, and saunas. This spot could benefit from better maintenance practices.
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October 2023 by Mahmoud Thabit
Best gym in Columbia. The main reason for that is Fares. He's an awesome guy, super friendly and always ready to help out. Fares's exceptional service insures that the gym itself is clean, well-maintained, and equipped are repaired. The combination of a fantastic gym facility and outstanding staff like Fares sets this place apart from the rest.
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October 2023 by Emma Stanford
Manager said she would add me to the excel spreadsheet to cancel my membership by the end of the day, 3 months went by with my membership still active. Columbia crunch made it impossible by repeatedly ignoring my calls and the manager refusing to cancel my membership when I went in person two times. Thank goodness, the third time I went in when the manager was not working, and the nice person working the front desk cancelled my membership then and there. Columbia crunch manager - do better.
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October 2023 by Sigourney Anderson
Courtney Todd taught a class I attended and did an amazing job. She was really easy to understand and made a point to take her time and help where needed. After the class she was friendly and really encouraged me on my fitness journey. Thank you Courtney. ❤️
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October 2023 by Amanda Miller
I love this gym! The facility and the staff are both great! Natasha was especially helpful. She was really nice and seemed really knowledgeable. She really helped me to build confidence in getting a trainer to help reach my goals.
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October 2023 by samantha rivera
This is by far the best crunch I've ever been to. The GM Natasha was so welcoming and nice. The energy the staff gave off was impeccable. I will continue to recommend this gym to anyone. Peyton was extremely knowledgeable when it came to anything personal training and Im very excited to start my journey with him.
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October 2023 by Anni Romero
This gym was so clean! What's very important to me is a clean gym and how attentive the staff is when in need of assistance. this gym ticked all of my boxes. Natasha was phenomenal!! When signing up i had so many questions that she confidently answered. i had insecurities about wanting a personal trainer and both Natasha and Peyton made me feel very great about continuing with that process.
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October 2023 by A Izzarelli
Crunch Fitness has been home for me ever since they have opened here in Columbia! The staff is always welcoming and cheerful no matter what time of day that you attend! Not to mention all the great amenities that they have to offer! Group fitness instructors are also a blast! They keep every single class fun and upbeat so that there is never a dull moment! Definitely worth checking out sometime! Highly recommend!! Thanks Crunch Fitness for becoming my second home!
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October 2023 by Mason Lee
Great gym to be at!! Equipment is always being cleaned by staff. Everytime I am in there I see employees wiping and cleaning equipment down. Also not to mention the staff!! I remember Anthony specifically, he saw me working out and kind of struggling on a machine that I was using. He showed me how to use it properly and also gave me some advice to work similar muscle groups to the ones I was working out that day. Overall love it here!!
