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March 2024 by Awais Afzal
Someone give me the check and it came out scam check and they close my account not even try to work with the customer to solve the problem not even giving a warning be very careful for next time they straight close your account which even it's not your fault very disappointed been with the bank for long time and that's how they treat their customer
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February 2024 by Nathalie Khoukaz
My husband and me went there . Cedric was so helpful smiling and patient with us ,as we are not a good English speakers .
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December 2023 by Trenton Custard
Probably worst banking experience ever.
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October 2023 by Bobby Rackers
Coming here to cash my paycheck is the worst part of my whole week. They are so slow and painfully uninterested in anything but getting out at exactly 4 pm. What bank has those hours. I hate coming here to the point I’m considering getting a different job so I don’t have to come here
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May 2023 by Vida Graphics & Marketing, LLC
These guys are in no hurry! Customer service is lacking here severely!No drive through tellers, tellers are not concerned with time.
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September 2022 by Ozzy Oz
DO NOT GO TO THIS BANK UNLESS YOU WANT TO HAVE A HORRIBLE EXPERIENCE!!!!!!!!Terrible bank. If you like the idea of handing everyone your money so they can make you money and treat you like nothing then use Bank of America. Worst bank I’ve ever been talked to or done business with. Terrible wait times. No explanations for anything. Terrible at any form of help. I will keep my account(unfortunately) due to there national status and easy credit line. Other then that they are absolute garbage for treating their customers as garbage. It makes me feel guilty to still bank with this company and let them make money off of me but I am tied in. Absolutely do not use this bank if you have a choice. It’s unfortunate I have to wait so much time in my life dealing with a bad business and company and then waste even more time typing this. Maybe they should spend time doing what they are paid to do so we do t have to complain in misery for free. Thank you bank of America for accidentally sending me to central bank.This is the same review for each location because this has become absurd. When they closed the Broadway branch they should have closed them all. It has been terrible ever since and they don’t care how bad it’s been. Their score at the south location is 2.2 and 3.1 at the other location. It is insane we give people our money to use and they treat that many people that way. Hopefully people can read this and be warned
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October 2021 by Ozzy
DO NOT GO TO THIS BANK UNLESS YOU WANT TO HAVE A HORRIBLE EXPERIENCE!!!!!!!!Terrible bank. If you like the idea of handing everyone your money so they can make you money and treat you like nothing then use Bank of America. Worst bank I’ve ever been talked to or done business with. Terrible wait times. No explanations for anything. Terrible at any form of help. I will keep my account(unfortunately) due to there national status and easy credit line. Other then that they are absolute garbage for treating their customers as garbage. It makes me feel guilty to still bank with this company and let them make money off of me but I am tied in. Absolutely do not use this bank if you have a choice. It’s unfortunate I have to wait so much time in my life dealing with a bad business and company and then waste even more time typing this. Maybe they should spend time doing what they are paid to do so we do t have to complain in misery for free. Thank you bank of America for accidentally sending me to central bank.This is the same review for each location because this has become absurd. When they closed the Broadway branch they should have closed them all. It has been terrible ever since and they don’t care how bad it’s been. Their score at the south location is 2.2 and 3.1 at the other location. It is insane we give people our money to use and they treat that many people that way. Hopefully people can read this and be warned
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August 2021 by Cody Roberts
They have held my business account cash ransom for about 3 weeks now. None of those people have any idea what's going on. They sent me to different locations across town to close my bank account, each one was sending me back and forth to the other bank location. Finally, one person told me to call customer service who I had talked to 14 times prior. My bank account is leaking like a sieve, and they're not allowing me to close. I'm through.
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August 2021 by Kipngetich Sianah
Fast and efficient
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December 2020 by Kelsey Skaggs
I have been to the bank all week for it to be closed and Google shows your open or every other day they change there hours
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November 2020 by John White
Red tape, which may be typical of big banks, but cannot make changes in a timely manner. Staff were polite though.
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March 2020 by E Boxx
Both the tellers working today were so kind!
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December 2019 by Chris Weinreich
4 drive up spaces with only one intermittently working ATM, 4 employees with only one intermittently working teller. Not to mention the (should be) criminal fees I have heard them charging some people.
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September 2019 by Marissa Puckett
Worst customer service ever. You will wait on the phone for 25 plus minutes just to get hung up on.
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July 2019 by Timothy Foulk
The macdonalds of banks
