Horrible, horrible, horrible customer service via phone.
January 2024
Service is unbelievable ....I wish I would have bank with them years ago
October 2019
Excellent bank with impeccable local customer service. There is one MAJOR issue - there is NO 1-800 number you can call 24x7 any day of the year to resolve ANY issue. I had to spend 3 extra days in Taipei waiting for Monday to arrive in the USA to resolve a stupid issue related to my Carrolton Card.
