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October 2024 by Ak Singh
Worst experience ever, rude racist staff with no respect for customers. Met a black lady who was least interested in dealing with customers and had airpods plugged into her ears all the time and was asking me multiple times to reiterate and then had the audacity to pass the racist comment.
This store is just back to square one with worst staff and no respect for customers. They are least interested in attending to the customer and makes one feel that they are the burden as they entered their store. No business should treat customer in the same way.
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September 2024 by Heather List
Had a great shopping experience at The Cosmetics Company Store in the Indiana Premium Outlets. I had two of my daughters with me we were asked if we needed help by both employees. I don’t recall the woman who helped my oldest daughter but she was very kind answered her questions, helped her find the perfect concealer and gave her great makeup tips. We were happy with our purchases and employee experience. I am a huge fan of The Cosmetics Company I always try to find one on every trip!
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September 2024 by Priyanka Mitra
The best cosmetic shopping I did till date. Though the stock is minimal, but the discounts are massive. And they gave me some dope freebies from Estee Lauder, after a massive discount. Stocked up on all my major brands. Loved it
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November 2023 by Nikki Welch
They’re never open. ??♀️
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November 2023 by Lee Ginter
I have been there 2 times within the past 2 months. Each time the store has been closed due to shortage of staff or lunch breaks. For the breaks, I have waited over an hour and no one returned to open the store.
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November 2023 by Jennifer Brown
We drove over an hour only for the doors to be locked and lights off. Not a person in sight. Terrible way to operate a business.
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November 2023 by yi wang
Nice stuff!
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November 2023 by Abby Marlow
Super kind and organized
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November 2023 by Andrea Espejel
Everytime i come no matter what time or day this store is closed they are at lunch break 24/7
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November 2023 by Yingying Zhang
On the afternoon of May 27, 2023, I was treated rudely by a salesperson at The Cosmetics Company Store in St.Louis Premium Outlets.
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November 2023 by Scott Highland
Need more mens skin, shave and hair products.
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November 2023 by Dan Li
It was closed when I went in July. I went there in September and there has been a new group of employees with very good attitudes. The recommended products are affordable and easy to use! Would go again.
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November 2023 by teri deering
I was so pleased with my shopping experience.Kristin promptly greeted me and shared all the pricing and values. She had the same greeting with all the customers that entered.In addition the store was clean and organized. I’ll be back!
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October 2023 by Jamie Beger
This store has new staff and they are sweethearts! These ladies work hard to check in with all customers. I stopped going to this store because of the previous employees. They are GONE! New staff is GREAT! No more endless lunch breaks or locking doors or nasty signs. Thank you new staff!!!!
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October 2023 by MVZE ZEE
I came here with my wife and we were helped by Kristin! Her & the rest of the staff went above and beyond to help us find everything we were looking for and then some! We will definitely be returning!