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“Mom stopped in one day to check the place out, no one ever talked to her or anything. She went back stopped back in Saturday to look again and said Ken was there and talked to her about what she might be looking for. She said he was very nice, helpful and not pushy. He greeted her and helped her out and told her have a look around and let him know if she needed help he would be right there for her. She wished more places had good employees like him. She said the way he treated her was a complete turn around from her first stop in there. She wanted to assure Ken gets recognized for how well he is with customers, even if they are just looking around. It would be 5 stars if not for the first stop in there.”
“Opulence is a must-go if you love sneakers and are in the Chesterfield area. All great guys, very helpful, and almost always pretty negotiable. Tons of selection in stock as well.”
“I had an outstanding experience with Dawna during my recent visit to your store. From the moment I walked in, her personable and attentive demeanor stood out. When I couldn’t find my size in a pair of pants, Dawna didn’t hesitate to go above and beyond. She went to the back of the store to search for my size and came back with not only the pair I was initially interested in but also a recommendation for another style that she thought might be a better fit.
Her insight and willingness to help led me to purchase the recommended pair, which turned out to be perfect. Dawna’s exceptional customer service extended to the many other items I bought during my visit, making the entire shopping experience enjoyable and effortless. Dawna's unique gift for connecting with customers and understanding their needs is rare and truly sets your store apart from others. She made me feel valued and confident about all my purchases. Thank you for having such a phenomenal person on your team!”
“It's a shoe store and I wasn't here for me. My daughter didn't find anything that worked for her. The normal Nike event she likes to get was more expensive”
“Great store! Very helpful and friendly staff - ? all willing to help when needed. Wide variety of shoes and fashions to choose from. Will be back when in St Louis! Visiting from Hot Springs, AR we found on Google and glad we did! Will be back!”
“The detailed directions that I will use after being sent to my phone by Google are excellent and will get me to my MD appointment Wednesday afternoon without any mishap. I feel confident about driving with only looking at the directions before I leave home.”
“The store is well organized with a good selection of men's and women's apparel. I found some great deals. The fleece jacket I bought has become my new favorite.”
“Every person that works at this location is so friendly....they all seem like they enjoy working for Talbots...everyone is very helpful, will get you a different size, get a fitting room started...just a fun shopping experience...and Spencer is so fun...always happy....I love this store...”
“I love this place so much. Always busy but didn’t have to wait too long to get to the cashier. I bought the wife new shoes for a smoking good deal. 10/10 in pricing and service today. Great job!!!!”
“Staff is always very friendly and very helpful we love this store and visit it everytime we are in the area. My wife has purchased several boots from here and loves them all !!”
“I was not expecting a Clarks employee to honestly make my day today. Outlet malls aren't known for good customer service. I had been shopping for shoes all afternoon across this mall and hadn't had a single employee at any store help me. But as soon as I walked into the Clarks outlet, Derek greeted me and helped me find what I was looking for. He was jovial with every customer who walked in. Really happy with my purchases, and glad I stopped in.”
“So this is probably the fourth shoe place we visited here at the mall and so far it seems to have the best prices. There are multiple shoes that are only $35 and there are multiple tags showing 30 and 40% off. There is one picture I took of a plain white shoe that might be a retro thing, but why it's $90 is beyond me”
“Great store and retail experience. I was able to take advantage of a sale and was helped by Jerry. Jerry had great input on my shoe choice and helped me to save extra by becoming a member. Thank you Jerry!”
“The sales clerk working was super friendly and kind and helped my fiance and I find the shoes we were looking for from the designs we were looking for to the sizes we needed. The sales clerk was also very patient with us during checkout when we were trying to give our information for our journeys account.”
“Ok everyone, the guy is gruff. He doesn't suffer fools. Get over it! He does really good work with quality materials like JR soles for that resole of a decent shoe. I've had plenty of nice calf and shell cordovan shoes through his store and received great results. He's even resoled my Birkenstocks. [Why? No break-in again on the leather upper straps if you were wondering.] I've watched him dismiss someone who basically thought he would let them try a bunch of different show laces on their shoes. (And thought he would lace them for them!) The guy has a backroom full of work from locals and internet referrals to do and economically cares more for the $150 resole of some Aldens than someone walking in for the first time with a $10 request for heel pads that believes he should drop everything for them. I am a recurring customer and have a wonderful report with him. He can be quite pleasant and engaging. Could he be nicer to people? Yes. Should he be nicer? Probably. Do people walk in expecting to have their posteriors kissed? Yes. He is a good place to buy Alden dress shoes, btw.”
“It definitely a store if you're a runner. I'm definitely not running anymore and not really into shoes that are that loud. And it must be a thing for runners because who else would pay too much money issues?”
“Very cool store. I love the atmosphere of the place. The employees are always friendly without being pushy and were helpful in recommending products and finding the right shoe size. The prices are considerably cheaper than online but because of the physical size of the store, the variety isn't as wide as what they have online. Still a great place to shop.”
“Have good sales all the time. Rewards are amazing. The staff is super friendly and helpful. Helped find clothes for my child that we could not find otherwise. Nice job”
“I was really struggling to find a pair of tennis shoes that had good arch support, cushioning etc. Tyler at the outlet store helped me and he gave great advice on styles and I quickly had what I needed. Thanks Tyler!”
11AM - 7PM
18521 Outlet Blvd #214, Chesterfield
Shoe Stores
“Pretty sold out of items after Christmas, but a young associate apologized. She was zoning and two ladies were ringing up customers. Left another shoe store where both employees were on their phone with plenty of customers present. So, we will be back to UGG!”
“I have been an avid fan of the various Shoe Stop locations for the past decade or so, and decided after a few year hiatus to try out the outlet mall store. I was not disappointed - so many lovely options, still all the great designers I was used to. This has always been my go-to for Munro boots/dress shoes and the selection was excellent. They were running a New Year's/Holiday sale with no pair over $22.99. Grabbed a pair of black suede booties and red bow-toe flats. Customer service is pretty self-serve, but they were busy so one can't expect totally personalized attention. If they have it, it's on the racks. Everything is clean and well-organized, though. Great Value and a lovely family-run business.”
“Had the pleasure of working with Jordan today! Wish I could give him 10 stars! Amazing! On the key when checking out I accidentally pressed 1 for experience. That was not the case at all! Please give Jordan and the crew a thank you for me, for be some helpful”
“This is our fourth order and I think the rating is low because it is kind of a small investigation to figure out where to put a review. When I first ordered I was just taking a chance but, there was no problem and the merchandise was high quality and the prices were very competitive. I even purchased a few odds and ends that they suggest, so you make free shipping. I thought they would end up being gifts for people we really did not like, but, the stuff is great. Highly recommended by the Motley Dog Training Team. If you are into ratings, check out the reviews on the site. This thing does not represent the company, so, hope we helped a little. Small Victories.”
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“Walked in during a busy back to school time and we were helped immediately. Angela was very knowledgeable, personable and kind. Took us through a “foot” test and really took her time in helping us find the perfect pair of shoes for both of us. Although very busy, she was not in a rush and acted like we were the only customers. She was fantastic and it was a really good experience for old folks!”