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February 2024 by Tom JM
The best to work with especially at a time when you need them most. I've had to use their services twice at my house for different water issues. Both times they were incredible. They show up quickly and check in often. Their service team is efficient and knowledgeable about what they are doing. Their office team is super friendly and handles the insurance adjuster's questions too. Top tier people at Servpro Chesterfield!
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January 2024 by Kevin Barnett
We had a washer hose burst while we were out and came home to serious water damage. Called ServPro and they were here in less than 45 minutes! Abe, Nate, and Alex were great start to finish, got us put back together like new. Highly recommended, these guys all went the extra mile !
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December 2023 by Surname Searcher
We had a water leak that damaged two floors in our home. The ServPro team that came over (led by Kenan) did an outstanding job cleaning up the substantial mess. They were respectful of our home and minimized the inconvenience. I wouldn’t hesitate to recommend ServPro if Chesterfield.
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November 2023 by Aman Ullah
Worst Customer service. Very rude staff. I couldn’t tolerate the lady on phone. She multiple times said to me in very offensive way that my accent is not good. It made me very upset and she hung up on me. She claimed to be owner as well. I called them for water restoration after my basement got flooded. Staff didn’t seem to be qualified and professional and so didn’t get the job done from them. They sent me bill of 250$ just for visiting on site. They didn’t mention initially that its gonna be charge. Usually water restoration companies give you free estimate initially but not here. Wont recommend them to anyone ever.
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September 2023 by Sharon Degnan
Multi-floor water damage from a broken water hose had me feeling overwhelmed until calling ServePro. From the assurance I received with the initial phone call and timely response with their remediation crew, ServePro handled everything, including the challenge of asbestos abatement!!! They coordinated with my insurance company and I couldn’t have asked for better communication between them, me and American Family. The mediation and now reconstruction process has had me grateful for all the details they handle. Their entire staff has been extremely helpful and informative, but their point person Brad has gone above and beyond overseeing the process, even taking the time to sit with me at Home Depot figuring out what cabinets I wanted. Unequivocally, I can say ServePro employees live their name…they truly serve their clients and are pros in their fields of expertise.
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July 2023 by Amy Toth
I highly recommend Servo Pro Chesterfield! The quality of service I receive was truly exceptional! The team is extremely knowledgeable, friendly and helpful! They were able to save our carpets from having to be replaced! It was such a great experience from start to finish! Thank you again!
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May 2023 by Megan Cummins
I called Servpro for mold cleaning and drywall repair. Everyone I’ve met, Abe, Logan, Kristen and Brad has been extremely professional. They were able to schedule estimates/repair in a reasonable timeframe. They showed up on time, provided thorough estimates of the service requested and completed services effectively and efficiently. I look forward to working with them in the future and have already recommended them to some of my friends.Services: Water damage-related cleanup & repair
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March 2023 by Cheryl Compton
Abe and Nick cleaned our carpets. They were wonderful. They were very effective and did a great job! The process of scheduling the cleaning was quick and easy and we were able to schedule in a timely manner. Thanks you to the Servepro team. We will be recommending you to everyone!Service: Carpet cleaning
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November 2022 by Lisa K
The team at SERVPRO was professional, punctual, friendly and knowledgeable. They went above and beyond to return our space back to it’s original state in a timely manner with minimal inconvenience to us. With an emphasis on customer service and providing high quality work, this locally owned business was a pleasure to work with…highly recommend!Services: Mold damage restoration
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October 2022 by Mallory Hamilton
Everyone I have spoken to to set up the removal has been so great. The work was done on time and fast by Logan and Kenan. Would definitely use this company again.Services: Mold mitigation
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October 2022 by Scott Davis
Leaving an initial rating based on first interaction, which included in-home consultation on our water damage and what could be done to mitigate impacts. Agreed to have equipment installed to dehumidify and suck moisture out of hardwood flooring. They immediately brought equipment in and set up. So far good discussions on techniques to be used, plans for duration of use and how/when to determine whether mitigations are working to remember be all moisture. So far, professional work and interaction. I will update later when there is more to report.Update - equipment did a really good, thorough job of extracting moisture from between hardwood flooring and the subfloor. It may take another few weeks for the boards to lay back down completely flat, but this certainly gives us hope of saving the floor. It was annoying having the dehumidification equipment running 24/7 in our kitchen for a week straight, but it was worth it to eliminate the threat of mold developing and get the hidden places dried out. I don’t know about the cost yet, but the service had been solid.
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October 2022 by Lisa Cushing
They were prompt and courteous. Kenan Lowry did an excellent job replacing our ceiling tiles and cove molding. He was courteous, did the job and cleaned up after himself.Service: Water damage-related cleanup & repair
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October 2022 by Lyle Gilbertson
We Had several great crews who were very professional and did a fantastic job on the restoration , water cleanup and demolition. They were on time and communicated well regarding the next visits.Nate, Logan, Abe and Kenan are assets to your company.Services: Water damage-related cleanup & repair
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October 2022 by Adam Stillman
I was really impressed with SERVPRO from start to finish. Kenan and Logan were prompt, professional, and did a fantastic job of explaining what they did and do not do. The work they did was high quality as well. I’d highly recommend.Services: Water damage-related cleanup & repair
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September 2022 by Steven Kindlesparger
We use Serv Pro for all of our duct cleaning needs and they never fail to impress. Abe is always on time and thorough and we highly recommend their services to anyoneService: HVAC duct & vent cleaning
