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January 2024 by Katarina Gustafson
Had a great experience at this Old Navy. Nadia was the most patient and helpful team member I have ever come across at a store. She made sure that everyone she spoke with was well taken care of!! Thank you Nadia.
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December 2023 by Diego Alvarado
Great place to visit. Great prices and good atmosphere!
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September 2023 by Lillian Cheslik
Only go up to a 2x in store but claim to be "size inclusive"...ridiculous. ?
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August 2023 by Jasmine Chanthavisouk
I placed an online order and I couldn't pick it up within the 5 day period due to an unexpected emergency and had to leave out of town. After 5 days, they should automatically put the items back on the shelf and processed refund. It has been over 1.5 week and I still haven't received it. Just called their store because I couldn't do it online, and the lady said she would cancel it whenever she can get around to it in the most snooty voice ever and sounded like she wouldn't do it. Unbelievable customer service and this is upsetting service. I hope that I will receive my refund soon as she said, but that's not how you talk to customers nor should you just do the job because it's been over 1.5 - going on almost 2 weeks. Refund should have been processed over a week ago.
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August 2023 by Danielle Y Johnson
Was my first time at this old navy and the store was really nice well put together but the customer service wasn't soo good no my I help u or thanks for shopping overall I'll be going back....
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August 2023 by Gabrielle Perkins
I always find way too much stuff at this location!
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July 2023 by Lloyd Wintjen
Great experience. The staff were very helpful and friendly. I met the Store General Manager? Keri. She is the absolute best. This is the only Old Navy I would go to.
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May 2023 by caroline grace mitchell
The store was well organized however I am very disappointed about my encounter with the associate (her name was Karen). She was aggressive and persistent about opening a credit card and joining the rewards program but I do not shop there enough to join. When I tried to use my moms account, she would not let me and was very rude about it. When I told her I am not from here and don't come out here enough to sign up she was like "well you should be coming out here and shopping here". After I paid she said "see you could've saved $10" It was just very aggressive after I continued to tell her I do not want to sign up and was very rude overall. In the future I will be going to the lake St. Louis or mid rivers location.
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May 2023 by Laura Miller
Went in to do some Clerance shopping and was excited to see a large section of clerance items......until I looked at the price tags and everything was just marked down ONE DOLLAR! Really???..that is not Clearance. It's pure GREED. In addition tp that, I bought one thing and the employee that checked me out didn't say a word to me and acted like it was an inconvenience for her to check out my one item. I won't go back to that store!!!
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May 2023 by Caroline M.
The store was well organized however I am very disappointed about my encounter with the associate (her name was Karen). She was aggressive and persistent about opening a credit card and joining the rewards program but I do not shop there enough to join. When I tried to use my moms account, she would not let me and was very rude about it. When I told her I am not from here and don't come out here enough to sign up she was like "well you should be coming out here and shopping here". After I paid she said "see you could've saved $10" It was just very aggressive after I continued to tell her I do not want to sign up and was very rude overall. In the future I will be going to the lake St. Louis or mid rivers location.
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March 2023 by Cheryl Wambach
Got what I came for. Reasonable prices and helpful staff
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February 2023 by Bailey Ostrom
I was in desperate need of some new jeans. While I initially tried on a pair of lighter blue jeans, I was NOT willing to pay an EXTREMELY expensive price. However, I did find a much comfortable pair for a much more reasonable price on the clearance rack. If that wasn’t enough, I got it even cheaper thanks to my rewards. The lady at checkout was also VERY friendly and helpful.
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February 2023 by Samantha M.
I'll be honest, I do primarily shop online due to some sizes I prefer not being carried in store. That being said I was very pleasantly surprised with my experience yesterday from the person at the fitting room being so helpful, the store was pretty organized and clean, and the cashier went above and beyond to make my shopping experience good. I didn't grab their name but cashier #2541627, big kudos!Only negative I could say is I wish they didn't still have to ask if you want the credit card. I had one years ago because I felt bad saying no when I was young. I'm at a store for clothes not to dip my credit score with a new account.
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December 2022 by Adam Moore
Good clean store. Well stocked with good selection. Staff all seemed nice and knowledgeable. Processed our return from online as well.
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August 2022 by Jonah Rosenbaum
Really cool because this Jonah kid works there