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October 2023 by Charlene Luckett
Over month ago went to Chesterfield bought a expensive mattress. Told 2 weeks for delivery. Over a month goes by now and no mattress. Husband calls several times to Chesterfield through the three weeks and ends up having to call the St. Charles store, because the Chesterfield store is not picking up the phone. I finally get a hold of the Chesterfield store and was told that it's going to be another 4-6 weeks. If I has been advised of this, when I bought the mattress I would of went somewhere else.
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June 2022 by Kevin B.
I visited many stores before I showed up to Chesterfield Mattress Direct. I walk in and was immediately greeted by Zac, who was a very friendly easy going person who did not pressure you to buy, or bothered while you shopped but was ready to answer any questions I had. It took me three trips to the store to decide, each trip was very pleasant experince. He explained the different mattress types that would work best for side sleepers, what you look for in a pillow and how important the base is to a new bed. He explained MD was a local family owned company who been in business for many years. He reviewed all the warranty information for Serta and MD which is good to know. Overall, it was a very informative and pleasant visit to the store, if your looking for a mattress you should stop by the store and talk to Zac. Thank you for awesome experience.
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June 2022 by Dennis Bass
Rep was very helpful and knowledgeable. No high pressure tactics which was much appreciated. Good selection of high quality mattresses and related merchandise.
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June 2022 by Amanda Towerman
Zac was very helpful. Easiest mattress purchase ever!
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June 2022 by Nicole Freund
Zac was extremely helpful and friendly during our entire experience. We had a lot of questions and came back multiple times before purchasing but he welcomed us back each time and thoroughly explained any and all questions we had. Always available to help but never pushy at all. We stopped by a different matress direct that was closer to our house but that location lacked the customer service of Zac so we left and drove further out to chesterfield to deal with him! We will be recommending this location to our family and friends. Thank you!!
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March 2022 by Kim Kearbey
Zac did an amazing job helping us today!! We appreciated him educating us on the various types of mattresses and also no pressure to purchase! Would definitely recommend him to friends and family.
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February 2022 by laura thornbrugh
Zac was a huge help making our decision on a new mattress for my parents! He took his time explaining all of the different mattresses and what he would recommend for them. I would highly recommend visiting this location!
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December 2021 by Frances Rowland
Zac was incredibly kind and welcoming from the moment I walked into the store. He was highly knowledgeable and went above and beyond to make my experience a positive one. I would definitely recommend this business to anyone in the market for a new mattress!
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December 2021 by Zachary Thompson
I know some great people there.
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August 2020 by Mandey Jackson
Was delivered a faulty motion bed frame and now they won’t answer my phone call. Will dispute the charges with my credit card company
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March 2020 by Omar Emir Bijedic
Drew helped me look for a new bed. It was a great experience. No pressured sales. He just answered questions and explained the differences between the beds. Took me 3 different visits to finally settle on one and neither of the first 2 times was I ever pushed to make a purchase. Delivery was quick and simple with my new bed delivered the same day I requested. Would definitely purchase another bed from there.
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March 2020 by Kaamilyah Hameed
Drew was extremely helpful in my mattress buying experience! I was undecided in my decision and he definitely was a wealth of knowledge that aided in a happy mattress experience. I would definitely be recommending friends to Drew! Thank you so much for your assistance!
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March 2020 by Corey Sr
Drew at Mattress Direct in Chesterfield was amazing! He was very knowledgeable about mattresses and help me and my lady pick the perfect mattress and adjustable base for us! When you go ask for Drew!
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March 2020 by Corey Eggleston Sr.
Drew was Amazing and extremely knowledgeable about mattresses Ann's adjustable bases! He was very helpful and gave us an amazing deal on both matress and adjustable base. So if you decide to check them out please ask for Drew!
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November 2019 by beslim15
My wife and I were looking for a new mattress and decided to give this a try. We were greeted by a younger associate who was helpful but not very knowledgable (I believe she was new). After other customers left another associate came over to assist also. This is where experience went downhill. This associate was very confrontational with my wife and made comments such as, "you've played in so many mattress you're probably just confused." They had some decent products but we did not buy nor will we return.