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April 2024 by John Mcbride
Steve was very knowledgeable and very helpful!
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April 2024 by Chris Simons
Great store and experience. Steve was very helpful and spent a long time with my family explaining the various machines we were looking at . Ended up purchasing a Hoist Mi7 functional strength machine. Very please with the purchase and experience. Would highly recommend this place!
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April 2024 by Vanda Wilder
Informative and honest about the products. They were able to price match so I could get the best deal. Glad I stopped in. Getting a new treadmill shipped and installed in my house very soon from them.
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March 2024 by spacebuffa
The representative was very helpful and knowledgeable. I recommend this store.
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March 2024 by doug tinkham
4th piece of equipment we have purchased always professional and helpful. Highly recommend.
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February 2024 by GIL Reynolds
Purchase was quick and easy. Delivery and construction was prompt and easy. A very good experience. This was my 3rd Purchase from Johnson and all were happy.
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February 2024 by ken pettry
Great experience and explanation of exactly what I was looking for, highly recommend!
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December 2023 by Allan Greminger
Joshua was very helpful and made the purchase of our new treadmill very easy. We would highly recommend Johnson Fitness.
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November 2023 by John Kang
Highly recommend this place. Steve and Josh were really friendly and accommodating. I scored a really good deal on an airdyne bike and Steve was kind enough to show me how to assemble/disassemble it. If anyone is interested in home gym equipment, pls give these folks a try, I don't think you'll regret it.
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October 2023 by Gangadhar Rongali
I recently visited Johnson Fitness Store and had an outstanding experience, particularly with their massage chair selection. The staff was exceptionally knowledgeable and helpful throughout my visit. However, what truly stood out was their impressive range of massage chairs especially inner balance Jin 2.0I was particularly impressed by the advanced features and technology integrated into this chair. The massage functions were incredibly relaxing, offering a wide range of options from gentle massages to deep tissue therapy. The chairs are ergonomically designed, providing optimum support for the body, and the massage techniques felt remarkably lifelike, replicating the hands of a skilled masseuse.
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October 2023 by Timothy Marino
I bought a new NordicTrack treadmill and an extended warranty from the Chesterfield store, had it delivered and setup. The guys who set it up did a lousy job. At one point I heard loud banging because I assume they were using a hammer to get the wrong size allen key to fit. Upon taking it apart about a year and a half later to move it, I discovered several screws were left out, over torqued, and one large screw was stripped out so bad it will have to be drilled out. I sent numerous emails to salesman, only to be given excuse after excuse for weeks and now ignored. All I had asked for was to get another set of install hardware, and wanted to inform someone about the problem with the installers job.I will never buy another piece of equipment from this store because they have proven to me they don’t care about their customers, they don’t stand by the people that do setups.After reading response from store owner, to my original review, it only strengthened my point about poor customer service. Suggesting that I have to track down the parts instead of stepping up to assist a customer that paid thousands of dollars to Johnson Fitness. Classic example of pushing a problem to someone else to handle. I will continue to spread the word of poor customer service until I simply receive an installation hardware kit that contains all the necessary screws to put together correctly. The indirect collateral damage created will be far greater than the cost ofa set of screws. …Karma
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September 2023 by Jackie Perez
My husband and I had alot of questions and concerns to get the right piece of equipment that would work for both of us. STEVE at the Chesterfield location was amazing and patient and VERY knowledgeable! We highly recommend him! Ask about the great payment plan, too.
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August 2023 by Nancy Murray
The store had a lot of options to choose from. Steve was very helpful and knowledgable. He explained the details of and differences between the various elipticals . It was much appreciated.
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July 2023 by Gurcharan Singh
Great customer serviceSteve was tremendously helpfulGood selection and prices
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July 2023 by Jen Higginbotham
Fantastic customer service! Steve went out of his way in assisting me to find the perfect, right-priced dumbbell rack.
