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“Great experience. Friendly and knowledgeable staff and we were the only ones there, perfect timing! Sometimes it is a lot of fun to go browse and upgrade or even switch to new service, and sometimes it just needs to be done. This is a great place to go either way!”
“I was so lucky, walking into Spectrum at THF, when Michael Bouvatte assisted me. I am one of the least savvy tech people you'd ever meet, and thankfully Michael was helpful, patient and kind. He thoroughly explained everything and guided me through the best service match for me. He provided one of the best customer service experiences I have had in quite some time and I will forever be grateful. Michael is certainly a valuable asset to this company!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Samantha noticed that I did not receive the proper credit on my new Samsung Android phone that I purchased in September 2023 when I came in to pay my bill. The organic value was accepted on trade in not the promotional value. She put me in touch with a Verizon representative that fixed the issue and my account will be credited. Samantha was GREAT!!!!”