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November 2023 by Jacita Massenberg
Guy is the sales representative that’s currently assisting us with our purchase and he is simply wonderful. He has the patience of a saint. Oh and Havertys has the best quality furniture. Definitely ten steps above the rest. ⭐️⭐️⭐️⭐️⭐️
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July 2023 by Nancy Robinson
Our sales girl, Jessica, was excellent. Very chill no pressure, yet attentive, informative and very knowledgeable about the products. She patiently answered all the questions that we had. And believe me, we had a lot! She was there to help us when we needed her, but knew when to give us space so we could figure things out and talk privately. We can’t say enough good things about her. Plus she’s a fisher person. What’s not to like about that!! ❤️
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April 2023 by Tracy K.
Havertys, especially Jessica our sales person has been excellent. I wasn't sure if the frame would work our current mattresses and she called the local guy where we bought our bed and made sure they would fit without me even asking!! The delivery was a whole month early too!! Only 3 weeks after the order. I highly recommended this store for furniture and highly recommend Jessica, she is amazing!
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April 2023 by Gary Bufalo
After shopping multiple furniture stores in STL, ended up purchasing at Havertys, due to great selection, fair prices and no pressure sales techniques. Highly recommend, Havertys will be our first stop next time we're looking for some more new furniture.
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March 2023 by Sara Englert
Brandia, Malick, and Jean were amazing! Malick helped us move pieces around to see them next to each other and the ladies walked us around to help pick out pieces and put together a presentation to help us curate our own set. They helped us find unique pieces and worked within our budget to make us feel great about our purchase.
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February 2023 by Andrew Grafeman
We ordered a couch that only lasted a couple months before breaking. The tech that was sent out claimed "owner abuse" and that it "looked jumped on" due to it's damage. This was not possible as we have no small kids or anything that did this. The damage was internal and worsened after only being sat on regularly for a couple times. After originally being denied a replacement, a manager reached out to me and agreed that the couch did not look abused and offered to order a replacement. Today we received the replacement so this review has been updated from 1 stars to 4. I'm still afraid it may not hold up if the first broke that easily but let's hope for the best.
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November 2022 by Gabe Anderson
We could not be any happier with our sales rep Brandia! She went above and beyond to make sure we ended up with exactly what we wanted. She was never pushy and has the utmost patience! She is just a great person. It felt like we were working with a friend the entire time. We returned the rug we purchased with no questions asked and they also replaced one dresser that was slightly damaged. Great company. When we are ready to purchase more furniture in the future, we will be making the trip to see Brandia again for certain!
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September 2022 by Janis T.
We found chairs we liked when we stopped in to look around. When we called back To order our chairs it took several days for the salesman to place the order. We agreed to pick up the chairs rather than pay $100 to have them delivered. What a surprise to find out we had to assemble the chairs with the worst instructions I have ever seen. He had neglected to tell us the $100 included putting the chairs together. I would have paid. After a frustrating we figured it out. On our last chair we found we had two of the same legs. Now we have to wait three more weeks to get the right leg. Horrible experience. I would not recommend Havertys.
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September 2022 by Sam Schlessel
Brandia was SO helpful during our process in buying a new couch. She was so patient and understanding the whole time and she was super easy to work with. Definitely recommend!
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September 2022 by Katherine Amelunke
Jimmy has been an amazing associate. In the past months I’ve made three different purchases from Haverty’s, and Jimmy has helped every time. He listens to me, and then comes back with great suggestions (without the high pressure). Oh, and I cannot forget the quality products and top notch delivery crew. Haverty’s and Jimmy will be on my list of places to check for my furniture needs.
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September 2022 by Brad Baker
We have never been disappointed with the furniture here. Amanda is a fantastic and knowledgeable employee. We had the best experience and will continue to buy here.
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September 2022 by Jeremy K.
We bought an Avondale II standing desk and since we live out of the area opted for pick up. I picked up the 1 box for the desk and one for the chair. After I got home and we went to assemble the desk we realized that the base was not with the desk top, you would of thought they would of known they didn't send all the boxes with me. I asked is this everything when I picked up and the guys on the dock said yes. So I called to let them know the base was missing and I didn't get it when I picked up. They created a trouble ticket and promised they would check on the base and get back to me and now I log in to see the trouble ticket is closed and no one has called me or produced the desk. No one at the store will help or call me back. I wish we would of read the reviews as it looks like lately this a one star store at best. I'm so frustrated with this. The salesman said at the time I ordered they had 280 of these in stock but somehow I can't get the rest of my order. I should of opened the box to make sure everything was there. You would assume a company of this size wouldn't short you on the furniture they're selling. Run away from these guys.
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September 2022 by Devin Clark
Brian showed us around the store and helped us pick out a really great couch that perfectly matched our decor. He helped us understand the delivery process and got us in and out with our new couch purchased in under 30 minutes. There was no pressure and we felt right at home. We hadn’t heard of Havertys before we stopped in and we’ll definitely be back! We can’t wait for our couch to be delivered!
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September 2022 by ray ehrhard
We stopped by the Chesterfield store to look for dinning room chairs. The salesperson, Brian, was very helpful showing us the various options to match our needs. This store has better quality furniture and selections at medium price points. Brian pointed out the matching kitchen island chairs to the table chairs. We were able to get a great price by getting the complete set. No pressure sales, just information and explanation to our questions. They set up free delivery for the day we gave them, hassle free.
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September 2022 by Rena Yin
We had our first visit to Havertys' Chesterfield today and absolutely loved it. The collections are of high quality and reasonably priced. Brian was very helpful and knowledgeable. He answered all our questions and gave great suggestions. We'd recommend this store to anyone we know shopping for furniture. Will definitely be back.