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March 2024 by Shailynn Greeson
This location is amazing. They can always take care of my last minute poster prints in no time. The staff are always SUPER kind and personable. I have used this location many times and never had a problem. I would highly recommend the Chesterfield Airport Road Fed Ex for all of your printing needs.
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February 2024 by Lee S Parsons
Very helpful and friendly staff. I was there close to the end of their day and they were super easy to work with and got my packages going for me. Thank you!
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February 2023 by Melissa Hill
Office is incompetent of inputting information and getting shipments on trucks to deliver in the time frame paid for by the customer. 10/10 do NOT recommend.
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February 2023 by Kevin CE
Worst customer service refuse to take package with little to no instruction.
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December 2022 by bradley baker
Never a problem
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April 2022 by Michelle L.
As per usual I was dropping off a package that already had postage on it. The employee who helped me was friendly and offered up a receipt so I took it. I usually go to the fedex on Clarkson but am glad to know there is also one in the valley. I'm sure I'll be back!
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April 2022 by Stefan
They always are very helpful and quick! Would recommend this place to do your mailing and office related needs. Only thing is I didnt like their machines only took swipe. It makes me feel very uncomfortable as someone who has had their card skimmed before. Hopefully they can add chip and tap to pay soon!
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February 2022 by j
Very friendly and helpful. I only wish the guy behind the counter was wearing a name tag so I could give him proper shoutout. He was so kind! The guy was like made for this job. This is what I wish customer experience was like everywhere I went.
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July 2021 by Siraj Ahmed
This is my 5th or 6th visit today in a month and every associate I dealt with was service oriented, today as it was weekend and I was in hurry to send document before office closure glad Kaitlyn was there as I left my reading glasses at home, She helped me with all my scan and email, appreciate that.
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June 2021 by Omar Alikhan
Great service! The gentleman working Saturday 6/5/21 was extremely nice and helpful (didnt catch his name)
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August 2020 by paul brown
Great service and very friendly. Will do business again.
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March 2020 by J Howe
The extent on the telephone customer service was: "Thank you for calling." "We appreciate your business." "I understand your frustration." And endless thanking me. Of course it was a call center half-way around the world. Endless platitudes! LOUSY SERVICE! I expected much more from FedEx. Next time: UPS.
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January 2020 by James S.
They managed to destroy $260 in legal documents. They refused to help or compensate. The manager at earth city will never call you like the main office says, you will get no replies ever. They will do everything they can to make it hard on you and you will have to get a lawyer for any kind of damage compensation. I would not risk sending anything important with them. They have terrible customer service. I would avoid using them. Their drivers don't give a damn about your packages and the office people don't either.
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September 2018 by Travis Hamilton
We came in to this particular facility tonight (9/10/2018) in a rush to have some concert tickets printed and the gentleman working the counter (didn't catch his name) was extremely friendly and had us in and out in a hurry.
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June 2018 by Brock MacDonald
Used this location for a print job and I was blown away - granted, it was a print job, so let's be clear it wasn't the most exciting thing ever, but I caused some problems because the images I was sending over weren't formatted correctly. The team at this location worked really hard to get my job done at a quality I was happy with. I had to go back and forth to my house and back to the location 3 times, but that was my choice, and the staff was always ready to help me on the next steps in my project every time I returned to the store. I'm definitely going back to this location next time I have a big print job - no doubt about it!
