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July 2024 by michael rose
I’ve always had a good experience here
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July 2024 by sarah baue
DO NOT TRY TO REACH A PERSON TO SPEAK WITH BY PHONE. TOTAL WASTE OF TIME. ONLY A ROBOT ON THE PHONE. I will go elsewhere from now on
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May 2024 by Amy Van Buren
I’ve used this location for multiple shipping orders and all staff members have always been friendly and helpful. I also recently had many items printed for a wedding. Chad went above snd beyond to help make sure everything was exactly as expected. Other team members were also helpful and met or exceeded due dates for the materials. My go to location!
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October 2023 by rtrim27
Showed up not realizing they were 1 minute from closing. Needed to use the print and go feature which is so convenient. Probably takes me less than 2 minutes to print what I need. However, the gentleman, told me that they were closing soon and there wasn't enough time for me to come in. I guess I was under the understanding that if you showed up before close that you were able to do what you needed within reason.I use to print and go feature on almost a daily basis for work. I was really surprised that they would not allow me to use the self-service printing while still technically open. Did not get the friendliest vibe from the gentleman closing with salt and pepper colored hair and goatee.
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August 2023 by John G.
I didn't realize this place is open till 7 PM and I had to return a computer that only lasted a couple months. The people are friendly and kind inside and if it's pre-label just drop it off at Mike out took me less than two minutes. I recommend this location anybody in the area as they have great hours and the people are very helpful.
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April 2023 by Lauren Yoffie
I've been in there many times before to have something I printed re-printed on cardstock and laminated; it takes a staff member less than 1 minute to do. This time, I was charged a "full service" fee of $2.50 which doubled my bill (lamination was $2.49 and the piece of cardstock was $.29). Although I clearly have cancer, they didn't bother to notify me that if they did it, there would be an additional fee. When I called assuming it was a mistake, they said, "Well, we ring you out before we do anything." Incorrect. Alex R. rang me out after the fact. Absolutely horrible customer service. Who charges a cancer patient clearly in active treatment a service fee to help them? Disgusting.
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February 2023 by Laura Green
If you would like to ship a package - Do not use this location. I've used it 3 times now and 2 of the 3 did not receive a Driver Pick up. A driver decided to just not pick up - Two out of Three times now. I though the 1st was a fluke, but the response I received from the location is "sometimes they just don't pick up"
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October 2022 by John Francosky
Exceptional customer service very helpful and friendly staff
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October 2022 by trish terrace
Dan was so incredibly helpful in printing my wedding invitations! I had so many questions and he helped me look at all of the options and made sure I received the exact finished product I wanted. He provided stellar customer service, I will definitely recommend this location and their services in the future!
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July 2022 by Denise
I needed to drop off my att modem and cord. Staff was fast and efficient.
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January 2022 by Ken H.
Always helpful and very knowledgeable.This place call fill every printing and shipping need.
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January 2022 by Mike Zollicoffer
12/28/21, today about 10-10:30am. i parked in front of one of the vertical post marked "fedex customers". when i got inside the fedex store, i noticed the 2 employees, one male and one female 40-50 years. they had come from behind the counter and they were talking and looking in the parking lot. They didn't have name tags. The guy didn't greet me, but said looking at my vehicle, " Does something look wrong?". I looked at my vehicle. i backed into the post. i left the store and moved my vehicle forward. The post moved back to the vertical position. The post wasn't damaged. I went back into fedex and told the male employee that the post is spring loaded, he had nothing to say. This employee said a couple of things to me on my way out the door before i moved my vehicle. The location has video cameras to verify what happened. Fedex has a code of conduct, "The purple promise" " I will make every experience outstanding". The purple promise standard was not met.
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November 2021 by P D.
Extremely rude staff! Has happened multiple times. They act as if they are doing you a favor. Not going there again.
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August 2021 by Anna
Fast and easy process! And the guy who helped me at the front was a cutie- extra bonus
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July 2021 by Madelaine Majors
Jon was a HUGE help with everything that I needed help with. He went above and beyond to fix the issues I was having, unloaded and loaded boxes into my car and help come up with a better shipping solution. 10/10 highly recommended this location for your needs. This staff is amazing!
