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March 2024 by Claire B.
Staff is nice and friendly. But I feel like they are more of a bird vet than anything else. I have 3 ferrets and they had a double ear infection with ear mites, they tried multiple different kinds and combos of medications and literally nothing worked! I never got anything helpful from them but that was just for my ferrets. Then they recommend me to an exotic specialist which quadrupled my bill for the same results, and the exotic specialist (which I stopped going to immediately) is now shut down/ permanently closed as well.
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February 2024 by Tonya Hahn
Amazing bird care, everyone is always caring and attentive.
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February 2024 by Jacob Hobbs
Called this morning to see if reptile information as claimed on their website is accurate. Was told they no longer provide care for reptiles. Please update your website.
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February 2024 by Vicki Baker
We are so very fortunate to have this doctor, Dr. Kerstin, in our lives and our 2 umbrella cockatoos' lives. He and his office are awesome! We always know our feathered family members have a place to receive health care
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January 2024 by Kristin Crabtree
First time client and won’t be the last! Excellent service from start to finish. Dr. K was so knowledgeable and nursed my parakeet back to health. Hands down best vet experience we ever had!
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January 2024 by Joseph Swartz
Best avian vet around
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November 2023 by Doug Jennings
Great Vet and staff.
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October 2023 by Sara N.
I thought they were professional & knew what they were doing but they gave very bad advice and I ended up losing my bunny. She had tumors - they said they thought they were not cancerous and that they felt it was safe to leave them. We did eventually get two different tumors (at different times, it came back) removed because she messed with them and kept bleeding. A year after the first popped up we lost her to cancer. If we hadn't left the tumors for as long as we did, maybe the cancer would not have spread. They ultimately left the decision up to us but we trusted their advice. They were wrong and the tumors were in fact cancerous or became cancerous. We were also told there are no X-rays for rabbits in saint Louis. FALSE. They had also lost our records on more than one occasion and seemed disorganized. When we scheduled the surgery they made us wait over a month. One of those times was because it's "dental month" like teeth cleaning takes priority over surgery for tumor removal... I also felt like I could not call with questions as sometimes I was met with an attitude.
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October 2023 by Catelin Robinson
I was only able to come on time before my Tater Tot passed away but they were nothing short of excellent.The vet tech, Courtney, honestly has to be the sweetest human being that I've ever met. She went above and beyond to make sure that I had as much time with my little Tot after they passed. She did not hesitate to bring them back in the room after I had asked for them to be taken away and she was so comforting. She went above and beyond with TaterTot's foot print and was careful to choose some of the prettiest feathers for it. Thank you for going above and beyond to comfort me and make this sad experience bearable, I cannot thank you enough. ?After they passed, Dr. Kersting made a point to call me and pass on kind words.If you have a bird, I would highly recommend them. If I ever have another bird, even though I live 30+minutes away I will 100% be coming here.
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October 2023 by Diana Forness
Everyone is so nice and very friendly. They take fantastic care of our cocketiel, Stewart
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October 2023 by tracy a. schneider
Dr. Kersting is lovely...so gentle but thorough and generous with his time.
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October 2023 by Billy Jansen
The staff were SO kind!! Can’t recommend them enough!!
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September 2023 by Dan Toenjes
Dr. Kersting and his team are amazing. I went here with my pet chicken and they were able to quickly get her back on track. They have made sure all our questions and concerns were answered. Dr. Kersting has some of the best bed side manner I have ever seen. He really cares for every patient, big or small. Highly recommend anyone to come here and see them.
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June 2023 by Dawn McNamee
My daughter's hedgehog fell ill and I was able to get a same day appointment. The vet was kind and professional and weighed out our options with kindness and compassion. Our little guy passed away at home, and we were well informed and prepared by the vets office about what to expect in his final days.
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March 2023 by Stephanie Kaschmitter
Very friendly, great service & worked with us when we didn't have enough money to pay. Sam was wonderful
