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February 2024 by Race Copeland
Moved here from Texas in 2021. Travis has prepared my taxes ever since I've been here. Very friendly. Does a great job. I trust them fully.
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February 2024 by john Plopper
Good experience! Got my cash fast and a lot of it. I don’t care what anybody says this dude is good
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January 2024 by Radiated Mocha
I worked a lot of hours for me to get that money and this is one of the faulty checks that he hands out to people after running off with their money and not paying them so that when you do get the check you can't cash it and he's got the only lawyer in barry county that handles taxes on his payroll so a conflict of interest would be the case for almost any person that cannot afford to pay a lawyer $250 an hour to drive, they simply will not find another lawyer that handles taxes in general, as a result it is almost impossible to prosecute this man.
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January 2024 by Eric
Guys not worth anything he doesn't even have a license, ruined my tax return and my brother's and multiple other family members and friends have been screwed over by this guy he does it every single time if you go through him you will not get your money back please do not go to this guy
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January 2024 by Eric Pedigo
Do not under any circumstances go to this man to have your taxes it has been over a year since I filed my return and he still has refused to pay me my return secondarily on that exact same note The check that I did receive from him has been expired since August of 2023 and it has taken again over an entire year just for me to get my money this man is a thief and a scam and a con artist
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May 2023 by Daniel Pedigo
My experience has not been great here. I mentioned I had issues with my W2s yet the assistant at the desk proceeded to file anyway. When I came back with my sister for a separate issue, I managed to talk to the preparer in the back office who looked over my taxes & agreed there was an issue but said he couldn't fix it & told me to contact the state.So after running around contacting a bunch of other people within the department of revenue, I found out my issue was a relatively simple fix & the preparer should of known about the forms needed. This is a quote from the department of revenue.Anyway, I don't trust this company to have the knowledge to properly file taxes or manage issues that arise with the taxes.
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February 2023 by Gina Booth
Every year we have went thru this place we have gotten an advance on our taxes. The advances help alot!
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January 2023 by Ben Stanley
Been going here for 10 years I've always had a good experience got my money on time always been able to get in advance and he takes really good care of me and my family
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July 2022 by Hope Dutton
I’m gonna put this out there me and my boyfriend have went through Travis for three years now at first he was great the second time it took us 9 months to receive our taxes now this time we have had problems with our taxes because we messed up on them and we had to send in several different things to the irs well he was supposed to send that stuff in we got into contact with the irs and they told us he never sent in the stuff the irs needed to complete the taxes. Travis won’t return phone calls text messages or anything so now we are completely lost on how we will be getting our taxes sense he was the one to file them. We don’t want our check to be sent to him because we don’t think he’ll give it to us. If anyone has had this same problem message me on my fb page hope dutton thank you.
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June 2022 by David Forgey
Seems like I got same treatment as others this year. Dropped off my tax forms in March, was told to come back a week later to pick up and the place has been locked up since then. No one answers the phone. Have been by and even left note on door and got nothing. Anyone who has given a positive review must be high. Gonna find out who owns the place and get lawyers involved.
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May 2022 by Larry Benson
I hate having to do this, but all attempts to contact Rapid Tax to get my tax forms have failed. Telephone calls are not answered and mail box is full, not allowing messages to be left. I have gone by the office five times now during what is posted business hours and door is locked. I want my tax returns returned to me but can't reach anyone! This is not the way to do business. I am very disappointed!
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November 2021 by Bobbi Alexander
Love this place always gets me more money than anyone else
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June 2021 by Patrick Dougherty
Dropped off my paperwork 2 months ago and said he would do my taxes the next night. Haven’t been able to reach him since and it’s past the deadline. I’m contacting the IRS to try to get it resolved.
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February 2021 by Bobbi Plopper
Love this place always gets me more money than anyone else
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July 2020 by Roxanne Blangger
Very poor customer service!!! Refuse to return phone calls, emails, private messages! Neglected to send paperwork to IRS although we were told it had been sent! Was supposed to receive our refund in 6 weeks, it's now been 5 months and nothing!! I would not recommend this place to anyone!!! The business has it's doors closed and the phone number on the door keeps changing. The answering machine is always full so you can NOT leave a message. And even if you could, they won't return your call! Steer clear of this place!!
