Walgreens is a pharmacy that is known for its friendly and helpful staff, despite facing challenges with staffing and efficiency. The pharmacy employees are described as great, always willing to help and showing up with a smile, even when dealing with rude customers. However, the pharmacy service can be slow, as the staff must carefully verify everything before providing medications. Customers are encouraged to be patient and understanding, as the employees are doing their best with the resources they have. The business is not a fast-food restaurant, and the drive-thru may not be as speedy as some customers expect. Overall, Walgreens is a pharmacy that prioritizes the safety and care of its customers, even if it means longer wait times.